Global Sourcing of Digital Services: Micro and Macro Perspectives

11th Global Sourcing Workshop 2017, La Thuile, Italy, February 22-25, 2017, Revised Selected Papers

  • Ilan Oshri
  • Julia Kotlarsky
  • Leslie P. Willcocks
Conference proceedings Global Sourcing 2017

Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 306)

Table of contents

  1. Front Matter
    Pages I-VII
  2. Ilias Gerogiannis, Angelika Zimmermann, Alex Wilson
    Pages 1-18
  3. John Noll, Sarah Beecham, Abdur Razzak, Bob Richardson, Ann Barcomb, Ita Richardson
    Pages 19-38
  4. Vipin K. Suri, Marianne Elia, Jos van Hillegersberg
    Pages 81-94
  5. Fay Davidson, John Wreford, Kevan Penter, Brian Perrin
    Pages 95-110
  6. Paul Alpar, Ariana Polyviou
    Pages 124-137
  7. Michelle Hurdle
    Pages 138-149
  8. Back Matter
    Pages 163-163

About these proceedings


This book constitutes revised selected papers from the 11th international Global Sourcing Workshop 2017, held in La Thuile, Italy, in February 2017. The 10 contributions included were carefully reviewed and selected from 45 submissions.

The book offers a review of the key topics in sourcing of services, populated with practical frameworks that serve as a tool kit to students and managers. The range of topics covered in this book is wide and diverse, offering micro and macro perspectives on successful sourcing of services. Case studies from various organizations, industries and countries are used extensively throughout the book, giving it a unique position within the current literature offering.


Outsourcing Robotics Process Automation (RPA) Offshoring Global software development Service science Innovation Cloud computing

Editors and affiliations

  • Ilan Oshri
    • 1
  • Julia Kotlarsky
    • 2
  • Leslie P. Willcocks
    • 3
  1. 1.Loughborough School of Business and EconomicsLoughborough UniversityLoughboroughUnited Kingdom
  2. 2.Aston Business SchoolAston UniversityBirminghamUnited Kingdom
  3. 3.London School of EconomicsLondonUnited Kingdom

Bibliographic information