© 2018

Infrastructure and Technology Management

Contributions from the Energy, Healthcare and Transportation Sectors

  • Tugrul U. Daim
  • Leong Chan
  • Judith Estep

Part of the Innovation, Technology, and Knowledge Management book series (ITKM)

Table of contents

  1. Front Matter
    Pages i-vi
  2. Energy

    1. Front Matter
      Pages 1-1
    2. Dmitriy Moskovkin, Anna Mary Mathew, Qin Guo, Roli Eyetsemitan, Tugrul U. Daim
      Pages 3-17
    3. Rafaa Khalifa, Chih-Jen Yu, Joao Ricardo Lavoie, Momtaj Khanam, Tugrul U. Daim
      Pages 19-44
    4. Nina Chaichi, Tugrul U. Daim
      Pages 45-65
  3. Health Care

    1. Front Matter
      Pages 211-211
    2. Paul Atkinson, Shabnam Jahromi, Paweena Kongsansatean, Leong Chan
      Pages 245-269
    3. Chris Imondi, Arundhati Shastri, Tom Shott, Jayanth Siddappa, Tugrul U. Daim
      Pages 271-295
    4. Ahmed Bohliqa, Apisit Charoensupyanant, Daria Spatar, Jejung Ha, Selen Yilmaz, Tugrul U. Daim
      Pages 297-324
  4. Transportation

    1. Front Matter
      Pages 325-325
    2. Henry Janzen, Deepak Yasaswi Kancherla, Sridhar Paneerselvam, Shiva Ram Reddy, Tugrul U. Daim
      Pages 327-346
    3. Yasaswi Deepak Kancherla, Tugrul U. Daim
      Pages 347-366
    4. Aurobindh Kalathil Puthanpura, Rafaa Khalifa, Leong Chan, Husam Barham
      Pages 367-385
    5. Shiva Ram Reddy Singireddy, Tugrul U. Daim
      Pages 387-412
  5. Infrastructure

    1. Front Matter
      Pages 413-413
    2. Xuran Dai, Tugrul U. Daim
      Pages 415-436
    3. Ori Wolman, Joseph C. Edmondson, Leong Chan
      Pages 437-446

About this book


This book presents emerging technology management approaches and applied cases from leading infrastructure sectors such as energy, healthcare, transportation and education. Featuring timely topics such as fracking technology, electric cars, Google’s eco-friendly mobile technology and Amazon Prime Air, the volume’s contributions explore the current management challenges that have resulted from the development of new technologies, and present tools, applications and frameworks that can be utilized to overcome these challenges.

Emerging technologies make us rethink how our infrastructure will look in the future. Solar and wind generation, for example, have already changed the dynamics of the power sector. While they have helped to reduce the use of fossil fuels, they have created management complications due to their intermittent natures. Meanwhile, information technologies have changed how we manage healthcare, making it safer and more accessible, but not without implications for cost and administration. Autonomous cars are around the corner. On-line education is no longer a myth but still a largely unfulfilled opportunity. Digitization of car ownership is achievable thanks to emerging business models leveraging new communication technologies. The major challenge is how to evaluate the relative costs and benefits of these technologies. This book offers insights from both researchers and industry practitioners to address this challenge and anticipate the impact of new technologies on infrastructure now and in the future.


Infrastructure Management Technology Management Energy Sector Healthcare Sector Transportation Management Photovoltaic Industry Fracking Technology Georthermal Energy Resources The Electric Car Technology Roadmap for TESLA Google's Eco-Friendly Mobile Phones Drone Delivery Amazon Prime Air TOPSIS Cloud Service Adoption

Editors and affiliations

  • Tugrul U. Daim
    • 1
  • Leong Chan
    • 2
  • Judith Estep
    • 3
  1. 1.Department of Engineering and Technology ManagementPortland State UniversityPortlandUSA
  2. 2.School of BusinessPacific Lutheran UniversityTacomaUSA
  3. 3.Bonneville Power AdministrationPortlandUSA

About the editors

Tugrul Daim is a Professor and Director of the Technology Management Doctoral Program at Portland State University. Prior to joining PSU, he had worked at Intel Corporation for over a decade in varying management roles. At Intel he managed product and technology development. He also has several professional certifications including New Product Development Professional and Project Management Professional. Professor Daim has been consulting to several organizations in sectors ranging from energy to medical device manufacturing. He has been helping organizations including US Dept of Energy, Energy Trust of Oregon, Biotronik, Biopro, Elsevier and many others to develop technology roadmaps for their future investments. He is also a visiting professor with the Northern Institute of Technology at Technical University of Hamburg, Harburg where he teaches similar short courses. He has been recently appointed as Extraordinary Professor at the Graduate School of Technology Management at University of Pretoria in South Africa. He is frequently invited to give lectures to many multinational companies including IBM, Xerox and HP as well as universities around the world including his recent visits to Finland, Japan and Germany. He has published over 200 refereed papers in journals and conference proceedings. His papers appeared in Technological Forecasting and Social ChangeTechnovationTechnology Analysis and Strategic ManagementComputers and Industrial EngineeringJournal of Medical Systems, Energy, Energy Policy and many others. He has coauthored four books of readings and several proceedings. He is the Editor-in-Chief of International Journal of Innovation and Technology Management and North American Editor of Technological Forecasting and Social Change.

 Leong Chan is an Assistant Professor of Business Management at Pacific Lutheran University, USA. He is a SAS certified professional with multiple credentials, including SAS certified advanced programmer and SAS Certified Statistical Business Analyst. He has various publications in forms of books, peer-reviewed journals, and international conference proceedings. His scholarship interests are in the areas of technology assessment, technology policy, R&D management, and business analytics.

Judith Estep is the Acting Director in the Technology Innovation Office at the Bonneville Power Administration.

Judith is a key part of the leadership team that guides BPA’s highly successful Technology Innovation program.  BPA spends 0.4% of revenue ($17 million annually) on technology innovation through a disciplined program of portfolio, project, and technology transfer / application management, guided by a publicly articulated research agenda embodied in technology roadmaps.

She joined BPA in November 2010 as the Project Management Officer in the Technology Innovation Office and was responsible for providing oversight and guidance to the Research and Development Project Managers as well as implementing Project Management Best Practices and process improvements. She moved into the role of Portfolio Manager in April 2016.  She was responsible for establishing the research agenda, managing the annual solicitation, portfolio review, and developing and implementing process improvements, In addition, she managed an agency wide PMO working group that is responsible for centralizing project management communication and ensuring that a high quality and consistent training curriculum, specific to project management, is available to the Agency. Most recently she was promoted to be the Director of Research and Development.  

Bibliographic information

  • Book Title Infrastructure and Technology Management
  • Book Subtitle Contributions from the Energy, Healthcare and Transportation Sectors
  • Editors Tugrul U. Daim
    Leong Chan
    Judith Estep
  • Series Title Innovation, Technology, and Knowledge Management
  • Series Abbreviated Title Innovation,Technology
  • DOI
  • Copyright Information Springer International Publishing AG 2018
  • Publisher Name Springer, Cham
  • eBook Packages Business and Management Business and Management (R0)
  • Hardcover ISBN 978-3-319-68986-9
  • Softcover ISBN 978-3-319-88697-8
  • eBook ISBN 978-3-319-68987-6
  • Series ISSN 2197-5698
  • Series E-ISSN 2197-5701
  • Edition Number 1
  • Number of Pages VI, 498
  • Number of Illustrations 116 b/w illustrations, 128 illustrations in colour
  • Topics Innovation/Technology Management
    R & D/Technology Policy
    Health Care Management
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