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Innovation in Hospitality Education

Anticipating the Educational Needs of a Changing Profession

  • Jeroen A. Oskam
  • Daphne M. Dekker
  • Karoline Wiegerink

Part of the Innovation and Change in Professional Education book series (ICPE, volume 14)

Table of contents

  1. Front Matter
    Pages i-xvi
  2. Redefining the Hospitality Curriculum

    1. Front Matter
      Pages 13-13
    2. Jeffrey B. Catrett
      Pages 15-32
    3. Conrad Lashley
      Pages 33-48
  3. Design of the Hospitality Curriculum

    1. Front Matter
      Pages 49-49
    2. Clare Hindley, Beverley Wilson-Wünsch
      Pages 51-63
    3. Daphne Maria Dekker
      Pages 65-75
    4. Robert J. Coelen, Sjoerd Gehrels
      Pages 77-85
    5. Giampaolo Viglia, Mirko Pelloia, Dimitrios Buhalis
      Pages 87-100
  4. Curriculum Innovations

  5. Lifelong Learning

    1. Front Matter
      Pages 195-195
    2. Conrad Lashley
      Pages 197-213
    3. Jeroen A. Oskam
      Pages 231-232

About this book

Introduction

This book analyses the development of hospitality education from vocational to higher education, and discusses the positioning of hotel schools. It addresses questions such as: Should hospitality management become part of generic business education? Are the technical training programmes that have defined the identity of these schools a remnant of their vocational past, or have they contributed to the successful careers of many hospitality graduates? Topics discussed in the book are curriculum innovation, the theory of experimentation, the nature of hospitable behaviour, information technology, life-long learning and developments for future curricula. The book makes clear that the debate on the balance between theory and practice will not only define the future of hospitality management education, but can also be considered a relevant case study in other business disciplines.

The history of hospitality education goes back to the end of the nineteenth and early twentieth century when hotel schools were founded to train the protocol and technical skills required to receive the travellers of those days. Since then, the scale and complexity of the hospitality industry and its professions have changed, as well as our understanding of what makes a business —whether it offers accommodation or something else— “hospitable”.  The scope and educational level of hotel schools have evolved accordingly, and hospitality management has become a popular discipline in the traditional and renowned hotel schools as well as in universities. 

Keywords

tourism education hospitality management education customer centricity genuinely hospitable behaviour in education hospitableness hospitality expertise "return on hospitality" hotel training hospitality management hospitability expertise hospitality expertise hotel internship hospitality curriculum hotel management simulations hotel education hotel placement

Editors and affiliations

  • Jeroen A. Oskam
    • 1
  • Daphne M. Dekker
    • 1
  • Karoline Wiegerink
    • 1
  1. 1.Research CentreHotelschool The HagueThe HagueThe Netherlands

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-319-61379-6
  • Copyright Information Springer International Publishing AG 2018
  • Publisher Name Springer, Cham
  • eBook Packages Education
  • Print ISBN 978-3-319-61378-9
  • Online ISBN 978-3-319-61379-6
  • Series Print ISSN 1572-1957
  • Series Online ISSN 2542-9957
  • Buy this book on publisher's site