© 2017

Information Technology Governance in Public Organizations

Theory and Practice

  • Lazar Rusu
  • Gianluigi Viscusi
  • Provides reliable and concise information from both academic and policy making perspectives on the theories, models and practices of research in IT governance in public organizations

  • Provides a rigorous and focused analysis of academic contributions on IT governance in public organizations

  • Includes case studies, insights, and recommendations for policy makers and IT practitioners


Part of the Integrated Series in Information Systems book series (ISIS, volume 38)

Table of contents

  1. Front Matter
    Pages i-xix
  2. Management

    1. Front Matter
      Pages 1-1
    2. Edimara M. Luciano, Guilherme C. Wiedenhöft, Marie Anne Macadar, Gabriela V. Pereira
      Pages 3-26
    3. Lazar Rusu, Gideon Mekonnen Jonathan
      Pages 27-57
  3. Modeling

  4. Cases

    1. Front Matter
      Pages 199-199
    2. Arlene Bailey, Indianna Minto-Coy, Dhanaraj Thakur
      Pages 201-227
    3. Johan Magnusson, Jacob Torell, Lidija Polutnik, Urban Ask
      Pages 253-267
  5. Back Matter
    Pages 285-286

About this book


This book examines trends and challenges in research on IT governance in public organizations, reporting innovative research and new insights in the theories, models and practices within the area. As we noticed, IT governance plays an important role in generating value from organization’s IT investments. However there are different challenges for researchers in studying IT governance in public organizations due to the differences between political, administrative, and practices in these organizations.

The first section of the book looks at Management issues, including an introduction to IT governance in public organizations; a systematic review of IT alignment research in public organizations; the role of middle managers in aligning strategy and IT in public service organizations; and an analysis of alignment and governance with regard to IT-related policy decisions.

The second section examines Modelling, including a consideration of the challenges faced by public administration; a discussion of a framework for IT governance implementation suitable to improve alignment and communication between stakeholders of IT services; the design and implementation of IT architecture; and the adoption of enterprise architecture in public organizations.

Finally, section three presents Case Studies, including IT governance in the context of e-government strategy implementation in the Caribbean; the relationship of IT organizational structure and IT governance performance in the IT department of a public research and education organization in a developing country; the relationship between organizational ambidexterity and IT governance through a study of the Swedish Tax Authorities; and the role of institutional logics in IT project activities and interactions in a large Swedish hospital.


IT Governance Enterprise Governance of IT Information Technology IT IT Alignment Digital Government Information Systems

Editors and affiliations

  • Lazar Rusu
    • 1
  • Gianluigi Viscusi
    • 2
  1. 1.Department of Computer and Systems SciencesStockholm UniversityKista, StockholmSweden
  2. 2.EPFL CDM MTEI CSIÉcole Polytechnique Fédérale de LausanneLausanneSwitzerland

About the editors

Lazar Rusu is a Professor in the Department of Computer and Systems Sciences, Stockholm University, Sweden. His research interests are IT Governance, Business-IT Alignment, and IT Outsourcing, and he has professional experience of over 30 years both industrial and academic in the area of information systems/information technology. He has published his research work in journals such as Computers in Human Behavior, Industrial Management & Data Systems, Information Systems Management, Journal of Global Information Technology Management, Journal of Information Technology Theory and Applications, International Journal of Information Technology and Management, International Journal of IT/Business Alignment and Governance and The Electronic Journal of Information Systems in Developing Countries, among others. Moreover his research work has been published in the proceedings of top conferences in information systems including in Springer Lecture Notes in Computer Science series. He is author of a number of book chapters published by IGI Global and Springer, co-editor of the book Information Systems, E-Learning, and Knowledge Management Research, Communications in Computer and Information Science, vol. 278 published in 2012 by Springer, and also co-editor of the book entitled Modern Techniques for Successful IT Project Management, published in 2015 by IGI Global. He is associate editor of International Journal of IT/Business Alignment and Governance.

Gianluigi Viscusi is a Research Fellow at the Chair of Corporate Strategy and Innovation (CSI) of the EPFL. His research interests include information systems strategy and planning, business modeling, public policy and technology innovation, e-government, information quality and value, service management and engineering, and social study of information systems. He has been a consultant on e-government planning, policy design, and implementation roadmap for international organizations such as, e.g., the OECD. Currently, his research focuses on three main streams: crowd-driven innovation, social value of open government, and translational research in innovation and technology management. His research has been published in a range of books, conference proceedings, and journals such as, e.g., Government Information Quarterly. In 2010 he has co-authored with Carlo Batini and Massimo Mecella the book Information Systems for eGovernment: A Quality of Service Perspective (Springer, Heidelberg).

Bibliographic information

  • Book Title Information Technology Governance in Public Organizations
  • Book Subtitle Theory and Practice
  • Editors Lazar Rusu
    Gianluigi Viscusi
  • Series Title Integrated Series in Information Systems
  • Series Abbreviated Title Integrat.Ser.Inform.Syst.
  • DOI
  • Copyright Information Springer International Publishing AG 2017
  • Publisher Name Springer, Cham
  • eBook Packages Business and Management Business and Management (R0)
  • Hardcover ISBN 978-3-319-58977-0
  • Softcover ISBN 978-3-319-86522-5
  • eBook ISBN 978-3-319-58978-7
  • Series ISSN 1571-0270
  • Series E-ISSN 2197-7968
  • Edition Number 1
  • Number of Pages XIX, 286
  • Number of Illustrations 33 b/w illustrations, 2 illustrations in colour
  • Topics Business Information Systems
    Business IT Infrastructure
    Public Policy
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