Transforming Engagement, Happiness and Well-Being

Enthusing People, Teams and Nations

  • William Scott-Jackson
  • Andrew Mayo

Table of contents

  1. Front Matter
    Pages i-xi
  2. William Scott-Jackson, Andrew Mayo
    Pages 1-12
  3. William Scott-Jackson, Andrew Mayo
    Pages 13-103
  4. William Scott-Jackson, Andrew Mayo
    Pages 105-167
  5. William Scott-Jackson, Andrew Mayo
    Pages 169-189
  6. William Scott-Jackson, Andrew Mayo
    Pages 191-220
  7. William Scott-Jackson, Andrew Mayo
    Pages 221-240
  8. William Scott-Jackson, Andrew Mayo
    Pages 241-246
  9. Back Matter
    Pages 247-255

About this book


This book aims to help leaders maximise the engagement of employees and citizens by exploring the impact of a process of active enthusiasm (PACE). Engagement of employees has long been recognised as a key factor for organisational and national success. Yet, worldwide, engagement levels languish at only 25%. Providing a practical model, developed from in-depth global research, the authors show that engagement is continuous and cannot be assessed by annual surveys. Instead it demonstrates that it is specific to individuals and will only increase if employee perceptions are improved. Readers will discover how the PACE process model can be used to maximise employee engagement through the modification of primary causal factors, and consequently generate direct outputs such as increased productivity and reduced absenteeism. Transforming Engagement and Wellbeing provides an invaluable set of tools to help leaders enthuse their people and to improve individuals’ optimism and propensity for engagement, making it essential reading for academics interested in human resource management, as well as managers, leaders and policy-makers.


employee leadership management workforce productivity human resources

Authors and affiliations

  • William Scott-Jackson
    • 1
  • Andrew Mayo
    • 2
  1. 1.Cass Business SchoolCity University London Cass Business SchoolOxfordUnited Kingdom
  2. 2.Middlesex Business SchoolMiddlesex UniversityLondonUnited Kingdom

Bibliographic information

  • DOI
  • Copyright Information The Editor(s) (if applicable) and The Author(s) 2018
  • Publisher Name Palgrave Macmillan, Cham
  • eBook Packages Business and Management
  • Print ISBN 978-3-319-56144-8
  • Online ISBN 978-3-319-56145-5
  • Buy this book on publisher's site