Beyond Bureaucracy

Towards Sustainable Governance Informatisation

  • Alois A. Paulin
  • Leonidas G. Anthopoulos
  • Christopher G. Reddick

Part of the Public Administration and Information Technology book series (PAIT, volume 25)

Table of contents

  1. Front Matter
    Pages i-ix
  2. Beyond Bureaucracy

  3. Disruptive Innovation for Governance

    1. Front Matter
      Pages 61-61
    2. Morten Kallestrup
      Pages 97-114
  4. Crowd Sourcing Governance

  5. Mass Online Deliberation

    1. Front Matter
      Pages 185-185
    2. Catherine Dumas, Teresa M. Harrison, Loni Hagen, Xiaoyi Zhao
      Pages 187-207
    3. Cyril Velikanov, Alexander Prosser
      Pages 209-234
    4. Cyril Velikanov, Alexander Prosser
      Pages 235-258

About this book


This book examines the role of bureaucracy in modern technologically advanced societies, the traditional models of governance, and the potential of information technology to fundamentally change and improve governance. In the area of public-domain governance, information and communication technologies (ICTs) have empowered public agencies to improve their activities and to strengthen the efficiency of their operations. Technology has enabled optimized transfer of knowledge and information between government agencies, more efficient supervision and control of relationships with citizens, and higher efficiency in law enforcement through better access to information. Throughout the last decades, technology has been used to strengthen the role of state bureaucracies and the relationship between the civil service and the citizens. We have witnessed the transformative powers of ICTs in private-sector enterprises in well-structured technological landscapes, which has produced new ecosystems comprised of software developers, providers, and consumers who provide and consume new products and services in ecosystems that are based on clear technological standards and shared modular generic artefacts, which allow for distributed peer production. ICTs will shape cultural and civic discourse and create products, services and tools, relying on the open toolsets, technologies and exchange of knowledge between peers. This book will be of particular interest to government CIOs, IT/IS managers, researchers, students, and practitioners in technical sciences, public administration, business management, public policy and IS management. 


Governance Informatisation E-government Open Government Governance models Mass Online Deliberation Crowd sourcing Participatory Budgeting Virtual Communities

Editors and affiliations

  • Alois A. Paulin
    • 1
  • Leonidas G. Anthopoulos
    • 2
  • Christopher G. Reddick
    • 3
  1. 1.Vienna University of TechnologyInstitute of Computer Aided AutomationWienAustria
  2. 2.Project Management DepartmentTechnological Education Inst (TEI)LarissaGreece
  3. 3.Dept of Public AdministrationThe Univ of Texas at San AntonioSan AntonioUSA

Bibliographic information

  • DOI
  • Copyright Information Springer International Publishing AG 2017
  • Publisher Name Springer, Cham
  • eBook Packages Political Science and International Studies
  • Print ISBN 978-3-319-54141-9
  • Online ISBN 978-3-319-54142-6
  • Series Print ISSN 2512-1812
  • Series Online ISSN 2512-1839
  • About this book