© 2016

Research and Practical Issues of Enterprise Information Systems

10th IFIP WG 8.9 Working Conference, CONFENIS 2016, Vienna, Austria, December 13–14, 2016, Proceedings

  • A Min Tjoa
  • Li Da Xu
  • Maria Raffai
  • Niina Maarit Novak
Conference proceedings CONFENIS 2016

Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 268)

Table of contents

  1. Front Matter
    Pages I-XI
  2. Semantic Concepts and Open Data

    1. Front Matter
      Pages 1-1
    2. Ildikó Szabó, Katalin Ternai
      Pages 3-15
    3. Quang-Minh Nguyen, Thanh-Tam Nguyen, Tuan-Dung Cao
      Pages 32-47
    4. Jan Kučera, Dušan Chlapek
      Pages 48-58
  3. Customer Relationship Management

    1. Front Matter
      Pages 75-75
    2. Antonín Pavlíček, Petr Doucek
      Pages 77-87
    3. Ilona Pawełoszek, Jerzy Korczak
      Pages 88-99
  4. Security and Privacy Issues

    1. Front Matter
      Pages 101-101
    2. Ling Li, Li Xu, Wu He, Yong Chen, Hong Chen
      Pages 103-111
  5. Advanced Manufacturing and Management Aspects

About these proceedings


This book constitutes the proceedings of the 10th International IFIP WG 8.9 Working Conference on Research and Practical Issues of Enterprise Information Systems, CONFENIS 2016, held in Vienna, Austria, in December 2016. 
The conference provided an international forum for the broader IFIP community to discuss the latest research findings in the area of EIS and specifically aimed at facilitating the exchange of ideas and advances on all aspects and developments of EIS.
The 25 papers presented in this volume were carefully reviewed and selected from 63 submissions. They were organized in topical sections on: semantic concepts and open data; customer relationship management; security and privacy issues; advanced manufacturing and management aspects; business intelligence and big data; decision support in EIS; and EIS-practices. 


Computer Science Big Data Business Intelligence Semantic Concepts Ontologies Open Data Security and Privacy Supply Chain Management Customer Relationship Management E-Commerce Decision Support Systems

Editors and affiliations

  • A Min Tjoa
    • 1
  • Li Da Xu
    • 2
  • Maria Raffai
    • 3
  • Niina Maarit Novak
    • 4
  1. 1.Vienna University of TechnologyViennaAustria
  2. 2.Old Dominion UniversityNorfolkUSA
  3. 3.Szechenyi Istvan UniversityGyorHungary
  4. 4.Vienna University of TechnologyViennaAustria

Bibliographic information