Ethics and Neuromarketing

Implications for Market Research and Business Practice

  • Andrew R. Thomas
  • Nicolae Alexandru Pop
  • Ana Maria Iorga
  • Cristian Ducu

Table of contents

  1. Front Matter
    Pages i-xv
  2. Andrew R. Thomas
    Pages 1-3
  3. Cristian Ducu
    Pages 31-64
  4. David Hensel, Lisa-Charlotte Wolter, Judith Znanewitz
    Pages 65-87
  5. Eugenia Laureckis, Àlex Martínez Miralpeix
    Pages 89-100
  6. Arianna Trettel, Patrizia Cherubino, Giulia Cartocci, Dario Rossi, Enrica Modica, Anton Giulio Maglione et al.
    Pages 101-111
  7. Michał Matukin, Rafał Ohme
    Pages 113-122
  8. Ana Maria Iorga, Nicolae Al. Pop
    Pages 171-185
  9. Gregory Dumont
    Pages 187-196
  10. David Hensel, Lisa-Charlotte Wolter, Judith Znanewitz
    Pages E1-E1
  11. Back Matter
    Pages 197-209

About this book

Introduction

This book addresses the emerging field of neuromarketing, which, at its core, aims to better understand the impact of marketing stimuli by observing and interpreting human emotions. It includes contributions from leading researchers and practitioners, venturing beyond the tactics and strategies of neuromarketing to consider the ethical implications of applying powerful tools for data collection. The rationale behind neuromarketing is that human decision-making is not primarily a conscious process. Instead, there is increasing evidence that the willingness to buy products and services is an emotional process where the brain uses short cuts to accelerate the decision-making process.

At the intersection of economics, neuroscience, consumer behavior, and cognitive psychology, neuromarketing focuses on which emotions are relevant in human decision-making, and uses this knowledge to make marketing more effective. The knowledge is applied in product design; enhancing promotions and advertising, pricing, professional services, and store design; and improving the consumer experience as a whole.  The foundation for all of this activity is data gathering and analysis. Like many new processes and innovations, much of neuromarketing is operating far ahead of current governmental compliance and regulation and thus current practices are raising ethical issues. For example, facial recognition software, used to monitor and detect a wide range of micro-expressions, has been tested at several airports—under the guise of security and counterterrorism. To what extent is it acceptable to screen the entire population using these powerful and intrusive techniques without getting passengers’ consent?  Citing numerous examples from the public and private sectors, the editors and contributing authors argue that while the United States has catalyzed technological advancements, European companies and governments are more progressive when it comes to defining ethical parameters and developing policies. This book details many of those efforts, and offers rational, constructive approaches to laying an ethical foundation for neuromarketing efforts.

Keywords

Big Data Cognitive Stimuli Consumer Behavior Database Analytics Ethics Neuromarketing Neuroscience Regulatory Environment

Editors and affiliations

  • Andrew R. Thomas
    • 1
  • Nicolae Alexandru Pop
    • 2
  • Ana Maria Iorga
    • 3
  • Cristian Ducu
    • 4
  1. 1.University of AkronBroadview HeightsUSA
  2. 2.Faculty of MarketingThe Bucharest Academy of Economic StudiesBucharestRomania
  3. 3.Bucharest Academy of Economic StudiesBucharestRomania
  4. 4.Centre for Advanced Research in Management and Applied EthicsBucharestRomania

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-319-45609-6
  • Copyright Information Springer International Publishing Switzerland 2017
  • Publisher Name Springer, Cham
  • eBook Packages Business and Management
  • Print ISBN 978-3-319-45607-2
  • Online ISBN 978-3-319-45609-6
  • About this book