Critical Issues in Cross Cultural Management

  • Jessica L. Wildman
  • Richard L. Griffith
  • Brigitte K. Armon

Table of contents

  1. Front Matter
    Pages i-xv
  2. Marissa L. Shuffler, William S. Kramer, C. Shawn Burke
    Pages 1-14
  3. Julianna Fischer, Jessica L. Wildman
    Pages 15-32
  4. Winston R. Sieck, Louise J. Rasmussen, Jasmine L. Duran
    Pages 33-52
  5. Craig Runde, Brigitte K. Armon
    Pages 61-72
  6. Borislava Manojlovic
    Pages 91-102
  7. Meghan W. Brenneman, Jennifer Klafehn, Jeremy Burrus, Richard D. Roberts, Jonathan Kochert
    Pages 103-131
  8. Zachary N. J. Horn, Tara A. Brown, Krista L. Ratwani, Gregory A. Ruark
    Pages 133-155
  9. Back Matter
    Pages 185-190

About this book


This stimulating book surveys the research on the challenges and opportunities encountered when working within culturally and geographically diverse organizational settings. Expert contributors pose and address complex questions regarding cultural competence and leadership in today’s rich landscape of global organizations, multiple-leader teams, extensive coordination among locations, and ever-evolving virtual communication technologies. The ideas described here focus not only on building cultural skills to develop and sustain teams, but also on applying knowledge, building insight, evaluating performance, and training team members to be leaders. Among the book’s innovations: the Globally Intelligent Leadership framework, strategies for building multicultural collaborative leadership, military and peacemaking perspectives, and new approaches for assessing cross-cultural competencies.


Included in the coverage:


·         Globally Intelligent Leadership: toward an integration of competencies.

·         Considerations and best practices for developing cultural competency models in applied work domains.

·         Cultural dilemmas and sociocultural encounters: an approach for understanding, assessing, and analyzing culture.

·         Conflict competence in a multicultural world.

·         Twenty countries in twenty years: modeling, assessing, and training generalizable cross-cultural skills.

·         Expecting the unexpected: cognitive and affective adaptation across cultures.


Critical Issues in Cross Cultural Management will interest students, scholars, and practitioners in industrial organizational psychology, organizational behavior, work psychology, and applied psychology programs looking for a summary of up-to-date research and viewpoints on this increasingly salient topic.


affective adaptation across cultures cognitive adaptation across cultures conflict aspects of peacemaking cross cultural competency cross cultural conflict cross cultural issues cultural dilemmas culture-general expertise global issues global leadership intercultural multicultural operational environments sociocultural encounters transcultural competence

Editors and affiliations

  • Jessica L. Wildman
    • 1
  • Richard L. Griffith
    • 2
  • Brigitte K. Armon
    • 3
  1. 1.Institute for Cross Cultural ManagementFlorida Institute of TechnologyMelbourneUSA
  2. 2.Institute for Cross Cultural ManagementFlorida Institute of TechnologyMelbourneUSA
  3. 3.Institute for Cross Cultural ManageFlorida Institute of Technology Institute for Cross Cultural ManageMELBOURNEUSA

Bibliographic information