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© 2016

Crisis Management in Acute Care Settings

Human Factors and Team Psychology in a High-Stakes Environment

Book

Table of contents

  1. Front Matter
    Pages i-xxii
  2. Basic Principles: Error, Complexity, and Human Behavior

    1. Front Matter
      Pages 1-1
    2. Michael St.Pierre, Gesine Hofinger, Robert Simon
      Pages 3-26
    3. Michael St.Pierre, Gesine Hofinger, Robert Simon
      Pages 27-45
    4. Michael St.Pierre, Gesine Hofinger, Robert Simon
      Pages 47-72
    5. Michael St.Pierre, Gesine Hofinger, Robert Simon
      Pages 73-98
  3. Individual Factors of Behavior

    1. Front Matter
      Pages 99-99
    2. Michael St.Pierre, Gesine Hofinger, Robert Simon
      Pages 101-117
    3. Michael St.Pierre, Gesine Hofinger, Robert Simon
      Pages 119-144
    4. Michael St.Pierre, Gesine Hofinger, Robert Simon
      Pages 145-160
    5. Michael St.Pierre, Gesine Hofinger, Robert Simon
      Pages 161-181
    6. Michael St.Pierre, Gesine Hofinger, Robert Simon
      Pages 183-207
    7. Michael St.Pierre, Gesine Hofinger, Robert Simon
      Pages 209-229
  4. The Team

    1. Front Matter
      Pages 231-231
    2. Michael St.Pierre, Gesine Hofinger, Robert Simon
      Pages 233-259
    3. Michael St.Pierre, Gesine Hofinger, Robert Simon
      Pages 261-295
    4. Michael St.Pierre, Gesine Hofinger, Robert Simon
      Pages 297-321
  5. Error and Safety in Organizations

    1. Front Matter
      Pages 323-324
    2. Michael St.Pierre, Gesine Hofinger, Robert Simon
      Pages 325-363
    3. Michael St.Pierre, Gesine Hofinger, Robert Simon
      Pages 365-389

About this book

Introduction

This book is unique in providing a comprehensive overview of the human factors issues relevant to patient safety during acute care. By elucidating the principles of human behavior and decision-making in critical situations and identifying frequent sources of human error, it will help healthcare professionals provide safer, more effective treatment when dealing with emergencies characterized by uncertainty, high stakes, time pressure, and stress. The third edition has emerged from an ongoing synergistic relationship between clinicians and behavioral scientists on both sides of the Atlantic to update and enhance each chapter -- blending the strengths of the two professions into a readily accessible text. Among other improvements, readers will find sharper articulation of concepts and significantly more information on the organizational impact on individual and team performance. Crisis Management in Acute Care Settings is the required reference for all who are learning about, teaching, or providing acute and emergency healthcare. It will be of high value for undergraduate and graduate medical and nursing program and offer a much-needed resource for those who use high-fidelity healthcare simulation to teach teamwork.

Keywords

Acute and emergency health care Decision making Human factors Patient safety Team psychology Teamwork

Authors and affiliations

  1. 1.Universitätsklinikum Erlangen Klinik für AnästhesiologieErlangenGermany
  2. 2.Team HF Forschung Beratung TrainingRemseckGermany
  3. 3.Center for Medical SimulationHarvard Medical School Massachusetts General HospitalCambridgeUSA

About the authors

Dr. Michael St.Pierre is an anesthesiologist, Intensive Care physician and Emergency Medicine physician at the University Hospital of Erlangen, Germany. He is codirector of the Simulation Center of the Department of Anesthesiology and member of the Patient Safety Division of the German Society of Anesthesiology and Intensive Care. He has written several German textbooks on patient safety, critical incident reporting and simulation in healthcare.

Dr. Gesine Hofinger is a psychologist working on human factors and safety. She is partner of Team HF, a human factors research and trainings association. She has more than two decades of experience with research and training in patient safety. She is author of several German textbooks on Human Factors and patient safety.

Dr. Robert Simon is an educator with more than 40 years’ experience specializing in research, development, and training for high performance, high stress teams in aviation and health care. He was the Principal Investigator for the MedTeams program which was adopted by the US Government and disseminated internationally as TeamSTEPPS. Dr. Simon joined the Center for Medical Simulation (CMS) as Education Director in 2002 and is now Director Emeritus of the Institute. Dr. Simon is on the faculty of the Harvard Medical School, the Massachusetts General Hospital, the Institute of Health Professions and the University of Cantabria. 

Bibliographic information

  • Book Title Crisis Management in Acute Care Settings
  • Book Subtitle Human Factors and Team Psychology in a High-Stakes Environment
  • Authors Michael St.Pierre
    Gesine Hofinger
    Robert Simon
  • DOI https://doi.org/10.1007/978-3-319-41427-0
  • Copyright Information Springer International Publishing 2016
  • Publisher Name Springer, Cham
  • eBook Packages Medicine Medicine (R0)
  • Hardcover ISBN 978-3-319-41425-6
  • Softcover ISBN 978-3-319-82351-5
  • eBook ISBN 978-3-319-41427-0
  • Edition Number 3
  • Number of Pages XXII, 433
  • Number of Illustrations 13 b/w illustrations, 52 illustrations in colour
  • Topics Anesthesiology
    Emergency Medicine
    Intensive / Critical Care Medicine
    General Psychology
  • Buy this book on publisher's site

Reviews

“This is the third edition of a book that reviews in excellent and necessary detail the factors behind errors and crisis management at the individual, team, and organizational levels in acute care. … This book can be highly recommended as a must-read for all members of the medical team. … the book in its entirety gives a unique perspective on human psychology and individual, team, and organizational factors that interact to lead to successful or unsuccessful management of emergent situations.” (Kristin Colling, Doody's Book Reviews, October, 2017)

“Crisis Management in Acute Care Settings: Human Factors and Team Psychology in a High-Stakes Environment represents a comprehensive overview of the entire field of human factors and safety theory as applied to patient safety in acute care settings … . This book is therefore an excellent and accessible read for those who want to refresh their existing knowledge of patient safety, or for those who want to begin in this expanding area of research and practice.” (Craig S. Webster, Vol. Anesthesia & Analgesia, Vol. 125 (3), September, 2017)

“Crisis Management in Acute Care Settings: Human Factors and Team Psychology in a High-Stakes Environment represents a comprehensive overview of the entire field of human factors and safety theory as applied to patient safety in acute care settings, but importantly, it retains an applied clinical focus throughout. … an excellent and accessible read for those who want to refresh their existing knowledge of patient safety, or for those who want to begin in this expanding area of research and practice.” (Craig S. Webster, Anesthesia & Analgesia, Vol. 125 (3), September, 2017)