Shaping the Digital Enterprise

Trends and Use Cases in Digital Innovation and Transformation

  • Gerhard Oswald
  • Michael Kleinemeier

Table of contents

  1. Front Matter
    Pages i-xiv
  2. Cross-industry Trends

    1. Front Matter
      Pages 1-1
    2. Edward Schreckling, Christoph Steiger
      Pages 3-27
    3. Marek Kowalkiewicz, Niz Safrudin, Bert Schulze
      Pages 29-67
    4. Michael von Kutzschenbach, Peter Mittemeyer, Werner Wagner
      Pages 93-107
    5. Guido Wokurka, Yvonne Banschbach, Dominic Houlder, Richard Jolly
      Pages 109-120
    6. Michael Blaschke, Marco Cigaina, Uwe V. Riss, Itzhak Shoshan
      Pages 121-136
  3. Industry-Specific Trends

    1. Front Matter
      Pages 137-137
    2. Henning Kehr, Graham Tonkin, Reiner Bihler
      Pages 139-156
    3. Poorya Farahani, Christoph Meier, Jörg Wilke
      Pages 157-172
    4. Gerhard Gudergan, Achim Buschmeyer, Boris Alexander Feige, Denis Krechting, Stefan Bradenbrink, Ralph Mutschler
      Pages 173-194
  4. Use Cases

    1. Front Matter
      Pages 195-195
    2. Jan vom Brocke, Maria Fay, Martin Böhm, Volker Haltenhof
      Pages 197-217
    3. David Moyer, Daniel Tom-Aba, Shuchi Sharma, Gérard Krause
      Pages 219-236
    4. Jan vom Brocke, Maria Fay, Theresa Schmiedel, Martin Petry, Felix Krause, Tim Teinzer
      Pages 237-251
    5. Tomasz Janasz, Uwe Schneidewind
      Pages 253-285
    6. Erik Poppe, Désirée Gilgen, Niz Safrudin
      Pages 309-330
  5. Back Matter
    Pages 331-335

About this book


Digitalization, defined as the process of moving to a digital business, is no longer a choice but an imperative for all businesses across all industries and regions. Taking a step toward becoming a digital enterprise is demanding and challenging. This book sheds light on cross-industry and industry-specific trends in digital innovation and transformation and on digitalization use cases.

The dimensions of customer centricity, leadership and strategy, business models, including offerings (products and services), processes, structure and governance, people and skills, culture, and technology foundation can serve as orientation for digitalization. The articles in this book touch on all dimensions of this digital innovation and transformation framework and offer possible answers to some of the pressing questions that arise when practitioners seek to digitalize their business.


digitalization digitization digital economy digital enterprise digital transformation supercomputing hyper-connectivity cloud computing smart world cyber security disruptive business models digital business processes digital strategy

Editors and affiliations

  • Gerhard Oswald
    • 1
  • Michael Kleinemeier
    • 2
  1. 1.SAP SE WalldorfGermany
  2. 2.SAP SE WalldorfGermany

Bibliographic information

  • DOI
  • Copyright Information Springer International Publishing Switzerland 2017
  • Publisher Name Springer, Cham
  • eBook Packages Business and Management
  • Print ISBN 978-3-319-40966-5
  • Online ISBN 978-3-319-40967-2
  • Buy this book on publisher's site