Digital Government

Leveraging Innovation to Improve Public Sector Performance and Outcomes for Citizens

  • Svenja Falk
  • Andrea Römmele
  • Michael Silverman

Table of contents

  1. Front Matter
    Pages i-xiii
  2. Theory and Foundations of Digital Government

    1. Front Matter
      Pages 1-1
    2. Svenja Falk, Andrea Römmele, Michael Silverman
      Pages 3-23
    3. Michael Silverman
      Pages 63-82
  3. Country Studies

    1. Front Matter
      Pages 83-83
    2. Andrea Schwaiger Calvo, Cristian Campos
      Pages 85-103
    3. Myer Freimann, Joel Putnam
      Pages 105-128
    4. Marcus Vinicius Tenente Ahmar, Guilherme Alberto Almeida de Almeida
      Pages 129-147
    5. Sonalika Chaturvedi, Hariharan Sriram
      Pages 149-168
    6. Björn Fleischer, Yolanda Rother
      Pages 169-189
  4. Svenja Falk, Andrea Römmele, Michael Silverman
    Pages E1-E1

About this book


This book focuses on the implementation of digital strategies in the public sectors in the US, Mexico, Brazil, India and Germany. The case studies presented examine different digital projects by looking at their impact as well as their alignment with their national governments’ digital strategies. The contributors assess the current state of digital government, analyze the contribution of digital technologies in achieving outcomes for citizens, discuss ways to measure digitalization and address the question of how governments oversee the legal and regulatory obligations of information technology. The book argues that most countries formulate good strategies for digital government, but do not effectively prescribe and implement corresponding policies and programs. Showing specific programs that deliver results can help policy makers, knowledge specialists and public-sector researchers to develop best practices for future national strategies.


Digital government Digital strategy Digital technologies E-governance Public sector Public sector performance

Editors and affiliations

  • Svenja Falk
    • 1
  • Andrea Römmele
    • 2
  • Michael Silverman
    • 3
  1. 1.AccentureBerlinGermany
  2. 2.Hertie School of GovernanceBerlinGermany
  3. 3.School of International and Public AffairsColumbia UniversityNew YorkUSA

Bibliographic information