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Competitiveness Creation and Maintenance in the Postal Services Industry

A Lithuanian Case Study

  • Vaida Pilinkienė
  • Vilma Deltuvaitė
  • Asta Daunorienė
  • Vaidas Gaidelys

Table of contents

  1. Front Matter
    Pages i-xxviii
  2. Vaida Pilinkienė, Vilma Deltuvaitė, Asta Daunorienė, Vaidas Gaidelys
    Pages 1-35
  3. Vaida Pilinkienė, Vilma Deltuvaitė, Asta Daunorienė, Vaidas Gaidelys
    Pages 37-63
  4. Vaida Pilinkienė, Vilma Deltuvaitė, Asta Daunorienė, Vaidas Gaidelys
    Pages 65-274
  5. Vaida Pilinkienė, Vilma Deltuvaitė, Asta Daunorienė, Vaidas Gaidelys
    Pages 275-300
  6. Vaida Pilinkienė, Vilma Deltuvaitė, Asta Daunorienė, Vaidas Gaidelys
    Pages 301-345
  7. Vaida Pilinkienė, Vilma Deltuvaitė, Asta Daunorienė, Vaidas Gaidelys
    Pages 347-368
  8. Vaida Pilinkienė, Vilma Deltuvaitė, Asta Daunorienė, Vaidas Gaidelys
    Pages 369-448
  9. Vaida Pilinkienė, Vilma Deltuvaitė, Asta Daunorienė, Vaidas Gaidelys
    Pages 449-462
  10. Back Matter
    Pages 463-562

About this book

Introduction

This book examines the changing business and economic environment for postal services in Lithuania and the upcoming challenges for this industry. Postal services continue to play a central part in the development of national economies. However, the economic and social role of postal services has changed rapidly and fundamentally over the last two decades. In most industrialized countries, paper-based communications are in serious decline, while the demand for parcel delivery services is rising steadily with the continuing development of e-commerce, just-in-time production techniques, and global supply chains. For the postal sector as a whole, the centre of gravity has shifted dramatically from letters and documents to parcels. The authors explain how the organizational paradigm has inexorably shifted from that of a national, government-owned postal administration providing the basic delivery services required by society, to a system of interdependent local and regional undertakings that both compete and cooperate with one another. The book argues that there are no indications that the postal sector has stopped changing, and that it seems most probable that the European Union’s postal sector will look quite different in 2035 than it does today. In closing, the book explains how the shareholders of postal services companies have recently confirmed that the time has come to rethink the strategy of creating and maintaining competitiveness in the postal services industry.

Keywords

Postal Services Competitiveness Business Strategy Market Leadership Lithuania

Authors and affiliations

  • Vaida Pilinkienė
    • 1
  • Vilma Deltuvaitė
    • 2
  • Asta Daunorienė
    • 3
  • Vaidas Gaidelys
    • 4
  1. 1.School of Economics and BusinessKaunas University of TechnologyKaunasLithuania
  2. 2.School of Economics and BusinessKaunas University of TechnologyKaunasLithuania
  3. 3.School of Economics and BusinessKaunas University of TechnologyKaunasLithuania
  4. 4.School of Economics and BusinessKaunas University of TechnologyKaunasLithuania

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-319-31906-3
  • Copyright Information Springer International Publishing Switzerland 2017
  • Publisher Name Springer, Cham
  • eBook Packages Business and Management
  • Print ISBN 978-3-319-31905-6
  • Online ISBN 978-3-319-31906-3
  • Buy this book on publisher's site