Conflict Management

  • Stephan Proksch

Part of the Management for Professionals book series (MANAGPROF)

Table of contents

  1. Front Matter
    Pages i-xi
  2. Stephan Proksch
    Pages 1-12
  3. Stephan Proksch
    Pages 13-30
  4. Stephan Proksch
    Pages 31-44
  5. Stephan Proksch
    Pages 45-56
  6. Stephan Proksch
    Pages 57-67
  7. Stephan Proksch
    Pages 69-77
  8. Stephan Proksch
    Pages 79-87
  9. Back Matter
    Pages 127-134

About this book


This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.


Coaching Conflict analysis Conflict resolution Goal orientation Investigation Leadership Mobbing Negotiation Personnel management Power struggle Problem solving Supervision

Authors and affiliations

  • Stephan Proksch
    • 1
  1. 1.Trialogis Organisationsberatung MediationViennaAustria

Bibliographic information