Evaluating e-Participation

Frameworks, Practice, Evidence

  • Georg Aichholzer
  • Herbert Kubicek
  • Lourdes Torres

Part of the Public Administration and Information Technology book series (PAIT, volume 19)

Table of contents

  1. Front Matter
    Pages i-xi
  2. Georg Aichholzer, Herbert Kubicek, Lourdes Torres
    Pages 1-9
  3. Herbert Kubicek, Georg Aichholzer
    Pages 11-45
  4. Georg Aichholzer
    Pages 47-62
  5. Basilio Acerete, Ana Yetano, Sonia Royo
    Pages 63-81
  6. Herbert Kubicek
    Pages 83-108
  7. Georg Aichholzer, Stefan Strauß
    Pages 109-122
  8. Georg Aichholzer, Doris Allhutter, Herbert Kubicek, Stefan Strauß
    Pages 123-143
  9. Ralf Cimander, Ana Yetano, Sonia Royo
    Pages 145-165
  10. Georg Aichholzer, Doris Allhutter, Stefan Strauß
    Pages 167-193
  11. Georg Aichholzer, Dieter Feierabend, Doris Allhutter
    Pages 195-218
  12. Ralf Cimander, Sonia Royo, Ana Yetano
    Pages 243-264
  13. Vicente Pina, Lourdes Torres
    Pages 289-305
  14. Herbert Kubicek, Georg Aichholzer
    Pages 333-350

About this book


There is a widely acknowledged evaluation gap in the field of e-participation practice and research, a lack of systematic evaluation with regard to process organization, outcome and impacts. This book addresses the state of the art of e-participation research and the existing evaluation gap by reviewing various evaluation approaches and providing a multidisciplinary concept for evaluating the output, outcome and impact of citizen participation via the Internet as well as via traditional media. It offers new knowledge based on empirical results of its application (tailored to different forms and levels of e-participation) in an international comparative perspective.​ The book will advance the academic study and practical application of e-participation through fresh insights, largely drawing on theoretical arguments and empirical research results gained in the European collaborative project “e2democracy”. It applies the same research instruments to a set of similar citizen participation processes in seven local communities in three countries (Austria, Germany and Spain). The generic evaluation framework has been tailored to a tested toolset, and the presentation and discussion of related evaluation results aims at clarifying to what extent these tools can be applied to other consultation and collaboration processes, making the book of interest to policymakers and scholars alike.


Citizen participation Information technology e-Government e-collaboration e-participation e2democracy

Editors and affiliations

  • Georg Aichholzer
    • 1
  • Herbert Kubicek
    • 2
  • Lourdes Torres
    • 3
  1. 1.Austrian Academy of SciencesInstitute of Technology Assessment Austrian Academy of SciencesViennaAustria
  2. 2.Institute for Information ManagementUniversity of Bremen Institute for Information ManagementBremenGermany
  3. 3.Dept. Accounting and FinanceUniversity of Saragossa Dept. Accounting and FinanceSaragossaSpain

Bibliographic information