Collaboration, Learning and Innovation Across Outsourced Services Value Networks

Software Services Outsourcing in China

  • Pamela Abbott
  • Yingqin Zheng
  • Rong Du

Part of the SpringerBriefs in Digital Spaces book series (BRIEFSDIGIT)

Table of contents

  1. Front Matter
    Pages i-vi
  2. Pamela Abbott, Yingqin Zheng, Rong Du
    Pages 1-19
  3. Pamela Abbott, Yingqin Zheng, Rong Du
    Pages 21-33
  4. Pamela Abbott, Yingqin Zheng, Rong Du
    Pages 35-44
  5. Pamela Abbott, Yingqin Zheng, Rong Du
    Pages 45-54
  6. Pamela Abbott, Yingqin Zheng, Rong Du
    Pages 55-58
  7. Pamela Abbott, Yingqin Zheng, Rong Du
    Pages 59-60
  8. Back Matter
    Pages 61-61

About this book


This book collects and reports on the results of a study conducted on the Chinese Software and Services Outsourcing (SSO) industry, focusing on one of its main players as a key case study. Two sets of research findings are presented: first, the knowledge management and communication processes inherent within a highly collaborative software development project between the case study company and one of its long-term UK clients are explored and distilled into specific practices; second, at the organizational level, the strategies used by the company to build and exploit capabilities and to dynamically configure resources to promote specific value positions along its outsourced services value networks are identified and discussed. The significance of these findings for similar China-based global high-tech firms and the value of this organizational form in moving closer to the goals of the 2020 enterprise vision are both discussed, along with the implications of the findings for EU/UK businesses operating in similar digital domains.


born-global dynamic capabilities re-configurative strategy services outsourcing software outsourcing

Authors and affiliations

  • Pamela Abbott
    • 1
  • Yingqin Zheng
    • 2
  • Rong Du
    • 3
  1. 1.Department of Computer ScienceBrunel University LondonUxbridgeUnited Kingdom
  2. 2.School of ManagementRoyal Holloway, University of LondonEghamUnited Kingdom
  3. 3.School of Management and EconomicsXidian UniversityXian CityChina

Bibliographic information