Medical Office Management

Developing and Managing Systems with High Quality Customer Service

  • Márcia R. F. Campiolo

Table of contents

  1. Front Matter
    Pages i-xvi
  2. Márcia R. F. Campiolo
    Pages 1-1
  3. Márcia R. F. Campiolo
    Pages 13-33
  4. Márcia R. F. Campiolo
    Pages 61-84
  5. Márcia R. F. Campiolo
    Pages 85-104
  6. Márcia R. F. Campiolo
    Pages 105-122
  7. Márcia R. F. Campiolo
    Pages 123-136
  8. Márcia R. F. Campiolo
    Pages 137-145
  9. Márcia R. F. Campiolo
    Pages 147-158
  10. Back Matter
    Pages 159-163

About this book


The present book aims to assist and guide medical doctors in any specialty to manage his/her own clinic or office, allowing a higher and better development of its team/staff and providing tools for a high quality service to patients and customers. It is devoted to be the background for any medical doctor’s success in personal career, serving as a foundation for professional growth. In last instance, Medical Office Management is intended to be a practical manual for easy day to day application in medical clinics.


Health Administration Human Resources Management Medical Office Medical Success Quality Customer Service

Authors and affiliations

  • Márcia R. F. Campiolo
    • 1
  1. 1.LondrinaBrazil

Bibliographic information

  • DOI
  • Copyright Information Springer International Publishing Switzerland 2016
  • Publisher Name Springer, Cham
  • eBook Packages Medicine
  • Print ISBN 978-3-319-13886-2
  • Online ISBN 978-3-319-13887-9
  • Buy this book on publisher's site