Empowering Users through Design

Interdisciplinary Studies and Combined Approaches for Technological Products and Services

  • David Bihanic

Table of contents

  1. Front Matter
    Pages i-xxvii
  2. David Bihanic, Pierre-Damien Huyghe
    Pages 1-12
  3. Theodora Vardouli
    Pages 13-41
  4. Manuela Celi, Jennifer Rudkin
    Pages 59-78
  5. Annie Gentès, Max Mollon
    Pages 79-101
  6. Jon Pengelly
    Pages 103-118
  7. Nicolas Nova
    Pages 119-128
  8. Samuel Bianchini, Rémy Bourganel, Emanuele Quinz, Florent Levillain, Elisabetta Zibetti
    Pages 129-152
  9. Zoe Romano, Serena Cangiano
    Pages 153-175
  10. Julian Malins, Carole Gray, Liapis Aggelos
    Pages 177-191
  11. Massimo Menichinelli
    Pages 193-212
  12. Luigina Ciolfi, Daniela Petrelli, Fiona McDermott, Gabriela Avram, Dick van Dijk
    Pages 213-224
  13. Samuel Gantier, Michel Labour
    Pages 225-247
  14. Yiying Wu, Jack Whalen, Ilpo Koskinen
    Pages 249-266
  15. Zoe Romano, Serena Cangiano
    Pages E1-E1
  16. Back Matter
    Pages 281-284

About this book


At the crossroads of various disciplines, this collective work examines the possibility of a new end-user “engagement” in ongoing digital/technological products and services development. It provides an overview of recent research specifically focused on the user’s democratic participation and empowerment. It also enables readers to better identify the main opportunities of participatory design, a concept which encourages the blurring of the role between user and designer. This allows people to escape their status as “end-user” and to elevate themselves to the level of creator.

This book explores new avenues for rethinking the processes and practices of corporate innovation in order to cope with current socio-economic and technological changes. In so doing, it aims to help companies renew industrial models that allow them to design and produce new ranges of technological products and services by giving the user an active role in the development process, far beyond the basic role of consumer.

Intended for designers, design researchers and scientists interested in innovation and technology management, this book also provides a valuable resource for professionals involved in technology-based innovation processes.


Creative Crowdsourcing Enduser Computing Mesh Business Peer-to-Peer Design & Programming User-pull vs Technology-pull empowering users through design end-user engagement end-user engagement in ongoing digital products participatory design technology-based innovation processes user empowerment

Editors and affiliations

  • David Bihanic
    • 1
  1. 1.CALHISTE Laboratory, University of Valenciennes and Hainaut-CambresisValenciennesFrance

Bibliographic information

  • DOI
  • Copyright Information Springer International Publishing Switzerland 2015
  • Publisher Name Springer, Cham
  • eBook Packages Engineering
  • Print ISBN 978-3-319-13017-0
  • Online ISBN 978-3-319-13018-7
  • Buy this book on publisher's site