Clinical Videoconferencing in Telehealth

Program Development and Practice

  • Peter W. Tuerk
  • Peter Shore

Part of the Behavioral Telehealth book series (TELE)

Table of contents

  1. Front Matter
    Pages i-xxiii
  2. For Clinic Managers and Administrators: A Sequential Guide to Establishing Sustainable Programming

    1. Front Matter
      Pages 1-1
    2. Noah DeGaetano, Jay Shore
      Pages 23-54
    3. Joah L. Williams, Peter W. Tuerk, Ron Acierno
      Pages 55-67
    4. Sara Smucker Barnwell, Thao N. Bui
      Pages 89-104
    5. Donald M. Hilty, Peter M. Yellowlees, Peter W. Tuerk, Sarah E. H. Nasatir-Hilty, Erica Z. Shoemaker, Barb Johnston et al.
      Pages 105-130
  3. For Clinicians: Clinical Standards and Protocols to Support Effective and Safe Intervention

    1. Front Matter
      Pages 131-131
    2. Steven R. Thorp, Stephanie Y. Wells, Kathryn Williams, Kristen H. Walter, Lucy Moreno, Ebony Butler et al.
      Pages 133-166
    3. Peter Shore, Mary Lu
      Pages 167-201
    4. David D. Luxton, Larry D. Pruitt, Michael A. Jenkins-Guarnieri
      Pages 203-220
    5. Brian E. Lozano, Anna Hynes Birks, Karen Kloezeman, Nancy Cha, Leslie A. Morland, Peter W. Tuerk
      Pages 221-251
  4. Back Matter
    Pages 253-259

About this book


Research findings and dissemination are making healthcare more effective. Electronic health records systems and advanced tools are making care delivery more efficient. Legislative reforms are striving to make care more affordable. Efforts still need to be focused on making healthcare more accessible. 

Clinical Videoconferencing in Telehealth takes a comprehensive and vital step forward in providing mental health and primary care services for those who cannot make traditional office visits, live in remote areas, have transportation or mobility issues, or have competing demands. Practical, evidence-based information is presented in a step by step format at two levels: for administrators, including information regarding selecting the right videoconferencing technology, navigating regulatory issues, policy temples, boilerplate language for entering into care agreements with other entities, and practical solutions to multisite programming; and for clinicians, including protocols for safe, therapeutically sound practice, informed consent,  and tips for overcoming common technical barriers to communication in clinical videoconferencing contexts.  Checklists, tables, templates, links, vignettes and other tools help to equip professional readers for providing safe services that are streamlined and relevant while avoiding guesswork, false starts, and waste. The book takes a friendly-mentor approach to communication in areas such as: 

Logistics for administrators:

  • Clinical videoconferencing infrastructures and technologies
  • Policy development, procedures, and tools for responsible and compliant programming
  • Navigating issues related to providing services in multiple locations  

Protocols for clinicians:

  • The informed consent process in clinical videoconferencing
  • Clinical assessment and safety planning for remote services
  • Minimizing communication disruption and optimizing the therapeutic alliance

Clinical Videoconferencing in Telehealth aptly demonstrates the promise and potential of this technology for clinicians, clinic managers, administrators, and others affiliated with mental health clinical practices. It is designed to be the comprehensive “one-stop” tool for clinical videoconferencing service development for programs and individual clinicians.


HIPAA requirements assessment processes behavioral medicine behavioral telehealth care providers clinical assessment clinical managers clinical standards clinical videoconferencing data-based program modification encryption standards ethical considerations expert consensus guidelines forensic psychology home telehealth licensing requirements logistics of program implementation memoranda of understanding military health navigating regulations online therapy patient privacy patient safety policy development primary care integration program development program development program evaluation service line agreements skype therapy telemental health therapeutic alliance in clinical videoconferencing videoconferencing systems web-therapy

Editors and affiliations

  • Peter W. Tuerk
    • 1
  • Peter Shore
    • 2
  1. 1.Department of Psychiatry and Behavioral Sciences;Medical University of South Carolina;Mental Health Service;Ralph H. Johnson VA Medical Center;Veterans Health AdministrationCharlestonUSA
  2. 2.Department of Psychiatry, Oregon Health & Science University; VA Northwest Health Network (VISN 20), Department of Veterans AffairsPortlandUSA

Bibliographic information

  • DOI
  • Copyright Information Springer International Publishing Switzerland 2015
  • Publisher Name Springer, Cham
  • eBook Packages Behavioral Science
  • Print ISBN 978-3-319-08764-1
  • Online ISBN 978-3-319-08765-8
  • Series Print ISSN 2199-8604
  • Series Online ISSN 2199-8612
  • Buy this book on publisher's site