Responsible Tourism and CSR

Assessment Systems for Sustainable Development of SMEs in Tourism

  • Mara Manente
  • Valeria Minghetti
  • Erica Mingotto

Part of the CSR, Sustainability, Ethics & Governance book series (CSEG)

Table of contents

  1. Front Matter
    Pages i-vii
  2. Mara Manente, Valeria Minghetti, Erica Mingotto
    Pages 1-2
  3. Mara Manente, Valeria Minghetti, Erica Mingotto
    Pages 3-13
  4. Mara Manente, Valeria Minghetti, Erica Mingotto
    Pages 15-26
  5. Mara Manente, Valeria Minghetti, Erica Mingotto
    Pages 27-32
  6. Mara Manente, Valeria Minghetti, Erica Mingotto
    Pages 33-98
  7. Mara Manente, Valeria Minghetti, Erica Mingotto
    Pages 99-107
  8. Mara Manente, Valeria Minghetti, Erica Mingotto
    Pages 109-124
  9. Mara Manente, Valeria Minghetti, Erica Mingotto
    Pages 125-129
  10. Mara Manente, Valeria Minghetti, Erica Mingotto
    Pages 131-132

About this book

Introduction

What are Responsible Tourism and Corporate Social Responsibility? What is the industry's awareness regarding these concepts? What are the systems and tools currently available on the market that tourism SMEs can use to assess their engagement and the sustainability of their business?

This book is aimed at replying to these questions and offering an innovative contribution to the current debate in the field. After having defined Responsible Tourism and CSR and the environment in which these methodologies develop, the authors present and compare the main European assessment and certification systems, describe their characteristics and functionalities and discuss the relevant issues concerning their application.

Through the AHP model and the selection of a number of relevant case histories, the suitability and efficacy of these systems in monitoring the level of responsibility of tourism SMEs are analyzed and debated. The results obtained contribute to enhance the recognition and diffusion of CSR principles in tourism and to support tourism businesses in choosing the assessment tool that best fits with their characteristics and the nature of their activity. The study also enables students and researchers to build or enhance their knowledge about the main reporting initiatives available in Europe and to assess the potential of the mathematical model applied for this kind of study.

Keywords

Assessment Systems Corporate Social Responsibility Responsible Tourism SMEs Sustainable Tourism

Authors and affiliations

  • Mara Manente
    • 1
  • Valeria Minghetti
    • 2
  • Erica Mingotto
    • 3
  1. 1.CISETVeniceItaly
  2. 2.CISETVeniceItaly
  3. 3.CISETVeniceItaly

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-319-06308-9
  • Copyright Information Springer International Publishing Switzerland 2014
  • Publisher Name Springer, Cham
  • eBook Packages Business and Economics
  • Print ISBN 978-3-319-06307-2
  • Online ISBN 978-3-319-06308-9
  • Series Print ISSN 2196-7075
  • Series Online ISSN 2196-7083
  • About this book