Organizational Trust

Measurement, Impact, and the Role of Management Accountants

  • Johannes Karl Mühl

Part of the Contributions to Management Science book series (MANAGEMENT SC.)

Table of contents

  1. Front Matter
    Pages i-xx
  2. Johannes Karl Mühl
    Pages 1-6
  3. Johannes Karl Mühl
    Pages 7-49
  4. Johannes Karl Mühl
    Pages 51-73
  5. Johannes Karl Mühl
    Pages 75-100
  6. Johannes Karl Mühl
    Pages 101-134
  7. Johannes Karl Mühl
    Pages 135-151
  8. Johannes Karl Mühl
    Pages 153-163
  9. Back Matter
    Pages 165-205

About this book


​Organizations consider trust as a pillar for successful operations in an increasingly global competitive environment. Some professionals go further and argue that in an economy trust is more important than natural resources. This book deals with ways to measure trust and its impact on organizational performance, as well as to understand the role of Management Accounting in creating trust. The author demonstrates that trust drives organizational performance, and reveals the key role of management accountants in facilitating the flow of trust between CEOs and line managers.


Knowledge transfer Management accounting Social network analysis Trust dimensions Trust measure Trust research

Authors and affiliations

  • Johannes Karl Mühl
    • 1
  1. 1.Edinburgh Napier UniversityEdinburghUnited Kingdom

Bibliographic information