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Table of contents (52 papers)
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eSatisfaction, Dissatisfaction and Complaints
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Web 2.0
Keywords
About this book
The papers in this volume address advances in mobile tourism services, online destination marketing, GPS-based tracking of tourist behaviors, decision support tools, website design and evaluation, online travel distribution, ICT adoption in tourism and hospitality businesses, virtual experiences, online information search, Web 2.0, social media marketing, and the role of ICTs in sustainable tourism development. The volume shows a high diversity in disciplinary approaches and methodologies used to explore the intersection of tourism and technology. Thus, the included papers would be of interest to readers with varying backgrounds.
Editors and Affiliations
Bibliographic Information
Book Title: Information and Communication Technologies in Tourism 2010
Book Subtitle: Proceedings of the International Conference in Lugano, Switzerland, February 10-12, 2010
Editors: Ulrike Gretzel, Rob Law, Matthias Fuchs
DOI: https://doi.org/10.1007/978-3-211-99407-8
Publisher: Springer Vienna
eBook Packages: Business and Economics, Business and Management (R0)
Copyright Information: Springer-Verlag Vienna 2010
Edition Number: 1
Number of Pages: 642
Number of Illustrations: 90 b/w illustrations
Topics: IT in Business, Information Systems Applications (incl. Internet)