How Parties Experience Mediation

An Interview Study on Relationship Changes in Workplace Mediation

  • Timea Tallodi

Table of contents

  1. Front Matter
    Pages i-xxi
  2. Contextualising Relationship Changes in Mediation

  3. Individual Case Analyses: Personal Understandings of Conflict and Mediation

  4. Overarching Common Themes and Discussion

    1. Front Matter
      Pages 225-225

About this book


This book presents an unprecedented qualitative research study on relational changes in mediation with a truly interdisciplinary outset, drawing on the literature on psychology, alternative dispute resolution and business. Mediation's potential to induce changes in parties' relationships as an advantage of the process is commonly mentioned in the literature. However, despite its being a key to reconciliation, relational changes in mediation has not yet been a topic of foundational and fine-grained qualitative enquiry.

As the first study in the literature, this research uses in-depth interviews with mediation parties and the qualitative methodology of interpretative phenomenological analysis in order to explore participants' lived experiences. The phenomenological stance ensures a particularly rich data set and a nuanced interpretative analysis. This pioneering piece of research seeks to enter mediation parties' true experiences as closely as possible, moving beyond pre-existing theoretical, quantitative and large-scale qualitative explorations.

The themes are discussed in the context of theory, research and practice. Therefore, this book advances knowledge about mediation both in theoretical and practical terms. Innovative conclusions and recommendations are provided for developing mediation practice, mediation training programmes, and further research.


Lived experiences of mediation Mediation parties' experiences Relationship change Interpretative phenomenological analysis Individual intake conversation Pre-mediation Conflict dynamics Human resources Conflict resolution reconciliation Litigation Alternative dispute resolution ADR

Authors and affiliations

  • Timea Tallodi
    • 1
  1. 1.School of LawUniversity of EssexColchesterUK

Bibliographic information