eDemocracy & eGovernment

Stages of a Democratic Knowledge Society

  • Andreas Meier
  • Luis Terán

Part of the Progress in IS book series (PROIS)

Table of contents

  1. Front Matter
    Pages i-xi
  2. Andreas Meier, Luis Terán
    Pages 1-12
  3. Andreas Meier, Luis Terán
    Pages 13-34
  4. Andreas Meier, Luis Terán
    Pages 35-52
  5. Andreas Meier, Luis Terán
    Pages 53-71
  6. Andreas Meier, Luis Terán
    Pages 73-97
  7. Andreas Meier, Luis Terán
    Pages 99-128
  8. Andreas Meier, Luis Terán
    Pages 129-160
  9. Andreas Meier, Luis Terán
    Pages 161-191
  10. Andreas Meier, Luis Terán
    Pages 193-220
  11. Andreas Meier, Luis Terán
    Pages 221-241
  12. Back Matter
    Pages 243-261

About this book


This textbook reviews and systematically presents the use of the Internet in public administration and politics. Further, it employs a process-oriented layer model to define the opportunities for exchange and participation for all stakeholder groups, covering the following topics: eAssistance, eProcurement, eService, eContracting, eSettlement, eCollaboration, eDemocracy, and eCommunity. In turn, real-world case studies demonstrate the practical applications in industry, administration and research.

The second edition of this book has been completely revised and extended, and includes several new case studies. It offers a valuable asset for students in Business, Economics and Political Sciences courses, as well as practitioners interested in emerging opportunities for digital exchange and participation in the knowledge society.


Community Building Digital Public Administration Electronic Voting Knowledge Society Public Services Stakeholders eDemocracy eGovernment eAssistance eProcurement eService eContracting Blockchain eSettlement eCollaboration eCommunity Case studies

Authors and affiliations

  • Andreas Meier
    • 1
  • Luis Terán
    • 2
  1. 1.Department of InformaticsUniversity of FribourgFribourgSwitzerland
  2. 2.Department of Computer Science, Universidad de las Fuerzas Armadas (ESPE), Sangolquí, Ecuador; Department of InformaticsUniversity of FribourgFribourgSwitzerland

Bibliographic information