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Increasing Learning & Development's Impact through Accreditation

How to drive-up training quality, employee satisfaction, and ROI

  • William J. Rothwell
  • Sandra L. Williams
  • Aileen G. Zaballero
Book
  • 286 Downloads

Table of contents

  1. Front Matter
    Pages i-xxix
  2. William J. Rothwell, Sandra L. Williams, Aileen G. Zaballero
    Pages 1-15
  3. Structure Responsibility and Control

    1. Front Matter
      Pages 17-18
    2. William J. Rothwell, Sandra L. Williams, Aileen G. Zaballero
      Pages 19-36
    3. William J. Rothwell, Sandra L. Williams, Aileen G. Zaballero
      Pages 37-51
    4. William J. Rothwell, Sandra L. Williams, Aileen G. Zaballero
      Pages 53-65
  4. Planning the Environment and Educational Events

    1. Front Matter
      Pages 67-69
    2. William J. Rothwell, Sandra L. Williams, Aileen G. Zaballero
      Pages 71-91
    3. William J. Rothwell, Sandra L. Williams, Aileen G. Zaballero
      Pages 93-109
  5. Benefits and Outcomes

    1. Front Matter
      Pages 111-112
    2. William J. Rothwell, Sandra L. Williams, Aileen G. Zaballero
      Pages 113-134
    3. William J. Rothwell, Sandra L. Williams, Aileen G. Zaballero
      Pages 135-146
    4. William J. Rothwell, Sandra L. Williams, Aileen G. Zaballero
      Pages 147-168
  6. Content Design and Delivery

    1. Front Matter
      Pages 169-170
    2. William J. Rothwell, Sandra L. Williams, Aileen G. Zaballero
      Pages 171-184
    3. William J. Rothwell, Sandra L. Williams, Aileen G. Zaballero
      Pages 185-202
  7. Assessing Outcomes, Maintaining Records, and Program Evaluation

    1. Front Matter
      Pages 203-204
    2. William J. Rothwell, Sandra L. Williams, Aileen G. Zaballero
      Pages 205-216
    3. William J. Rothwell, Sandra L. Williams, Aileen G. Zaballero
      Pages 217-235
    4. William J. Rothwell, Sandra L. Williams, Aileen G. Zaballero
      Pages 237-258
  8. Back Matter
    Pages 259-275

About this book

Introduction

This book provides a guide to the process of accrediting training programs, sets out how to achieve consistent measurement of the results of training, and explains why accreditation is critical for capturing and developing today’s workers’ skills, aiding retention, and boosting strategic organizational credibility with millennials.

Workplace and executive training is a multi-billion dollar industry and yet an enormous percentage of that budget is spent on programs that have never been rigorously examined to ensure that they are fit for purpose and deliver value for money.

If you’re signing off on that budget, or asking your people to spend time on training programs, shouldn’t that concern you?

Training accreditation offers vital quality assurance, ensures global consistency of results and delivers accountability for learning and performance outcomes.

Apart from delivering better results and greater ROI, organizations can differentiate themselves from their competitors in the employment marketplace by offering accredited proprietary training. After all, digital natives, and indeed all of today’s most talented potential employees, expect (and increasingly demand) the high quality, engaging and transferable employee development that only accredited programs can deliver.

Aligning with the standards set by the International Association of Continuing Education and Training (IACET) – today’s premier accreditation body for training programs – the authors offer principles for quality program structure, delivery, and improvement needed to achieve accreditation. 

They share practices used by high quality training program managers today, covering business alignment and program administration along with the planning, design, delivery and evaluation of learning systems.

Keywords

L&D millenials organizational values mission statement employee education centralized training decentralized training corporate universities learning executive training audit continuing education units CEU ADDIE Model Dick and Carey Successive Approximation Model needs assessment CPLP APTD CPT human resources development

Authors and affiliations

  • William J. Rothwell
    • 1
  • Sandra L. Williams
    • 2
  • Aileen G. Zaballero
    • 3
  1. 1.The Pennsylvania State UniversityUniversity ParkUSA
  2. 2.Northeastern Illinois UniversityChicagoUSA
  3. 3.Rothwell & Associates, LLCState CollegeUSA

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-030-14004-5
  • Copyright Information The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2020
  • Publisher Name Palgrave Macmillan, Cham
  • eBook Packages Business and Management
  • Print ISBN 978-3-030-14003-8
  • Online ISBN 978-3-030-14004-5
  • Buy this book on publisher's site