© 2009

Digital Communication in Medical Practice


Part of the Health Informatics book series (HI)

Table of contents

  1. Front Matter
    Pages i-xviii
  2. William F. Bria, Nancy B. Finn
    Pages 1-6
  3. William F. Bria, Nancy B. Finn
    Pages 7-20
  4. William F. Bria, Nancy B. Finn
    Pages 21-41
  5. William F. Bria, Nancy B. Finn
    Pages 43-57
  6. William F. Bria, Nancy B. Finn
    Pages 59-73
  7. William F. Bria, Nancy B. Finn
    Pages 75-89
  8. William F. Bria, Nancy B. Finn
    Pages 91-105
  9. William F. Bria, Nancy B. Finn
    Pages 107-120
  10. William F. Bria, Nancy B. Finn
    Pages 121-131
  11. William F. Bria, Nancy B. Finn
    Pages 133-147
  12. William F. Bria, Nancy B. Finn
    Pages 149-159
  13. Back Matter
    Pages 161-171

About this book


In this current technological medical climate, it is vital for healthcare professionals to arm themselves and their patients with as much information as possible. Digital Communication in Medical Practice is a concise overview of the communication tools available to every practicing physician. The book illustrates how proven communication technologies – the computer, email and the Internet, cell phones, PDAs, and video – can help doctors address the issues of too little time, too many patients and too much information. It discusses how digitization of health records makes it easier for doctors and patients to increase continuity of care by managing data collaboratively.

The book discusses the convenience and efficiency of email and patient portals, how eliminating telephone tag can result in greater efficiency and better patient communications, and the value of e-prescribing, and telemedicine. It includes issues of security, privacy, and healthcare quality, as well as the legislative initiatives that have been passed to protect healthcare information from unauthorized entry. It evaluates important questions about the cost of health services and how various payment structures impact the doctor’s ability to be paid a fair wage.

Based around revealing case studies, the book illustrates how communication or the lack thereof can make a significant difference in treatment and outcome. It is a primer in how these important communication technologies save time and money and most importantly will reduce critical medical errors thus saving lives.


Communications Digital Health Informatics Telemedicine electronic medical record electronic medical records

Authors and affiliations

There are no affiliations available

About the authors

Nancy B. Finn is President of Communication Resources, a consulting organization that helps small business and start-up companies communicate more effectively with customers, prospects and business, a published author and an adjunct faculty member at Bentley College in Massachusetts.

William F. Bria, MD is Chief Medical Information Officer at Shiners Hospital for Children and President of the Association of Medical Directors of Information Systems.

Bibliographic information

  • Book Title Digital Communication in Medical Practice
  • Authors Nancy B. Finn
    William F. Bria
  • Series Title Health Informatics
  • Series Abbreviated Title Health Informatics (formerly: Computers in Health Care)
  • DOI
  • Copyright Information Springer-Verlag London 2009
  • Publisher Name Springer, London
  • eBook Packages Medicine Medicine (R0)
  • Hardcover ISBN 978-1-84882-354-9
  • Softcover ISBN 978-1-4471-6001-4
  • eBook ISBN 978-1-84882-355-6
  • Series ISSN 1431-1917
  • Edition Number 1
  • Number of Pages XVIII, 171
  • Number of Illustrations 0 b/w illustrations, 0 illustrations in colour
  • Topics Health Informatics
  • Buy this book on publisher's site


From the reviews:

“The stated goal is that the book is for ‘[h]ealthcare professionals who are leading the transformation of health care by using information and knowledge.’ … the book is certain to be a valuable resource for those who want to better understand the current state of electronic health care communication. … The text is well organized, and the concise chapter labels and subheadings make the manual a valuable desktop resource. … book is a useful primer and will serve the reader as a future off-the-shelf resource.” (Stanley Borg, Journal of the American Medical Association, May, 2011)