© 2017

Become ITIL Foundation Certified in 7 Days

Learning ITIL Made Simple with Real-life Examples


Table of contents

  1. Front Matter
    Pages i-xxiii
  2. Abhinav Krishna Kaiser
    Pages 1-15
  3. Abhinav Krishna Kaiser
    Pages 17-31
  4. Abhinav Krishna Kaiser
    Pages 33-44
  5. Abhinav Krishna Kaiser
    Pages 45-63
  6. Abhinav Krishna Kaiser
    Pages 65-113
  7. Abhinav Krishna Kaiser
    Pages 115-153
  8. Abhinav Krishna Kaiser
    Pages 155-208
  9. Abhinav Krishna Kaiser
    Pages 209-226
  10. Abhinav Krishna Kaiser
    Pages 227-241
  11. Back Matter
    Pages 243-251

About this book


Pass the ITIL Foundation examination by learning the basics of ITIL and working through real-life examples. This book breaks the course down for studying in 7 days with 3 hours a day, which means at the end of a week you are ready to pass the exam. You'll also see tips and an array of sample questions, as well as FAQs on ITIL. All this will prepare you for the examination and give you the knowledge required to pass with flying colors.

After using Become ITIL Foundation Certified in 7 Days and earning the ITIL Foundation certification, you'll be well placed to get the career you always wanted.

What You Will Learn

  • Gain ITIL basics – the entire syllabus designed of the ITIL Foundation certification
  • Obtain a deep-rooted understanding of ITIL topics and not textbook knowledge
  • Prepare for the ITIL Foundation examination
  • Sort out career-related queries and decide whether ITIL will aid your career
Who This Book Is For

IT professionals from the IT services industry are the primary audience. 


Information Technology Certification ITIL Service Management IT Service Managment IT Service Strategy IT Service Design ITIL Foundation Service Lifecycle

Authors and affiliations

  1. 1.ToongabbieAustralia

About the authors

Abhinav Kaiser works as a management consultant for a top consulting firm. He works with various organizations to implement ITIL processes and improve existing implementations thereby creating value. He is certified ITIL Expert and his name is strongly associated with ITIL service management framework. Abhinav is an accredited ITIL trainer and has delivered numerous classroom trainings. He has also been involved as a reviewer for ITIL video training content for a leading video training organization. He lives in Sydney, Australia.

Bibliographic information