Competition and Innovation in Postal Services

  • Michael A. Crew
  • Paul R. Kleindorfer

Part of the Topics in Regulatory Economics and Policy Series book series (TREP, volume 8)

Table of contents

  1. Front Matter
    Pages i-xviii
  2. Michael A. Crew, Paul R. Kleindorfer, Martin J. Daunton
    Pages 1-16
  3. Michael A. Crew, Paul R. Kleindorfer, David de Meza
    Pages 37-60
  4. Ian Dobbs, Paul Richards, Norman Ireland
    Pages 61-91
  5. Saul Estrin, David de Meza, Charles K. Rowley
    Pages 93-113
  6. J. R. Norsworthy, Show-Ling Jang, Wei-Ming Shi, Thomas A. Abbott, Donald J. O’Hara
    Pages 141-175
  7. Ulrich Stumpf, Frank A. Scott Jr.
    Pages 177-190
  8. Roger Sherman, Michael R. Frierman
    Pages 191-218
  9. John C. Panzar, Michael Waterson
    Pages 219-231
  10. David E. Treworgy, James A. Waddell, Robert M. Pike
    Pages 253-273
  11. Elmar Toime, Ian Steele
    Pages 275-285

About this book


Any Chainnan of the British Post Office dwells in the shadow of Rowland Hill, and, if he were an honest man, he probably from time to time, while singing the praises of Rowland Hill, as is his due, thinks a silent thought of sympathy for his predecessor Colonel Maberly, the head of the Post Office, the Champion of established orthodoxy, the leader of the Professionals, who had to endure the irresistible force of Hill's arguments combined with his skills as a pamphleteer, agitator, and political propagandist. My favorite passage of the book Royal Mail by Martin Daunton (1985) shows how much the Post Office of the day needed a Rowland Hill to challenge Colonel Maberly and all that he stood for. I quote from a passage describing how the Colonel, when he arrived at about 11:00 a.m. and while enjoying his breakfast, listened to his private secretary reading the morning's correspondence. Daunton records: The Colonel, still half engaged with his private correspondence, would hear enough to make him keep up a rumring commentary of disparaging grunts, "Pooh! stuff! upon my soul!" etc.


Diversity Industrial relations Monopol Post innovation productivity strategy

Editors and affiliations

  • Michael A. Crew
    • 1
  • Paul R. Kleindorfer
    • 2
  1. 1.Graduate School of ManagementRutgers UniversityNewarkUSA
  2. 2.The Wharton SchoolUniversity of PennsylvaniaPhiladelphiaUSA

Bibliographic information