Human Factors and Voice Interactive Systems

  • Daryle Gardner-Bonneau

Table of contents

  1. Front Matter
    Pages i-xxiii
  2. John Karat, Jennifer Lai, Catalina Danis, Catherine Wolf
    Pages 1-35
  3. Alexander L. Francis, Howard C. Nusbaum
    Pages 63-97
  4. Michel Divay
    Pages 99-121
  5. John C. Thomas, Sara Basson, Daryle Gardner-Bonneau
    Pages 135-146
  6. Daryle Gardner-Bonneau
    Pages 147-162
  7. David G. Novick, Brian Hansen, Stephen Sutton, Catherine R. Marshall
    Pages 163-186
  8. Arnold M. Lund
    Pages 187-203
  9. Bruce Balentine
    Pages 205-235
  10. Harry E. Blanchard, Steven H. Lewis
    Pages 257-284
  11. Daryle Gardner-Bonneau
    Pages 295-299
  12. Back Matter
    Pages 301-305

About this book


Human Factors and Voice Interactive Systems highlights the importance of human factors in speech technologies and presents and demonstrates the use of human factors, principles, methods, techniques, and tools in the design of speech-enabled applications. Included is coverage of automatic speech recognition, synthetic speech, and interactive voice response systems. Some chapters are devoted to specific applications of speech technology, and other chapters are either issue-oriented or provide a comprehensive view of human factors knowledge and `lessons learned' in a specific applications area.
This book places special emphasis on interactive voice response (IVR), devoting seven of its fourteen chapters to both speech-enabled and `traditional' touch-tone-based IVR applications. Other chapters emphasize speech recognition application development, natural language processing, synthetic speech, and the use of speech technology in assistive devices for people with disabilities to further the goal of universal access to information technology for all.


Natur Technologie cognition development quality speech recognition speech synthesis technology

Editors and affiliations

  • Daryle Gardner-Bonneau
    • 1
  1. 1.Kalamazoo Center for Medical StudiesOffice of Research, Michigan State UniversityKalamazooUSA

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag US 1999
  • Publisher Name Springer, Boston, MA
  • eBook Packages Springer Book Archive
  • Print ISBN 978-1-4757-2982-5
  • Online ISBN 978-1-4757-2980-1
  • Series Print ISSN 0893-3405
  • Buy this book on publisher's site