Business Process Reengineering

Automation Decision Points in Process Reengineering

  • Sanjay Mohapatra
Part of the Management for Professionals book series (MANAGPROF)

Table of contents

  1. Front Matter
    Pages i-xvii
  2. Sanjay Mohapatra
    Pages 39-49
  3. Sanjay Mohapatra
    Pages 117-147
  4. Sanjay Mohapatra
    Pages 149-161
  5. Sanjay Mohapatra
    Pages 163-190
  6. Sanjay Mohapatra
    Pages 191-212
  7. Sanjay Mohapatra
    Pages 213-219
  8. Sanjay Mohapatra
    Pages 221-238
  9. Sanjay Mohapatra
    Pages 239-247
  10. Back Matter
    Pages 249-254

About this book

Introduction

This book deals with different concepts, approaches and applications for business process re-engineering. It illustrates how to take giant strides to attain market dominance in a dynamic business world. The book shows how automation of re-engineered processes can increase competitive advantage for a firm. Based on author’s experience in handling several re-engineering projects at international levels, it depicts a practical guide for step by step approach for redesigning processes and automating them to increase sustainability, predictability and transparency in process management. Using several case studies, the book also shows how different companies have streamlined their processes, reduced their cost of operations, have created cross functional process excellence to increase value proposition to all stakeholders. 

About the author
Dr. Sanjay Mohapatra recieved his B.E. from NIT Rourkela, MBA from XIMB, M.Tech from IIT Madras, India and PhD from Utkal University. Dr. Mohapatra has more than 26 years of combined industry and academic experience. He has worked in various capacities in organizations like Hindusthan Aeronautics Limited, Larsen & Toubro, PricewaterHouse Coopers, Infosys, Polaris & J&B Software. He has consulted many organizations in different domains such as Utilities, Banking, Insurance and healthcare sectors. His teaching interests are in IT Strategy and Management Information Systems and research interests are in the area of IT enabled processes. He has authored/co-authored eleven books, more than twenty nine papers in national and international referred journals besides publications in different conferences. His contact details and list of publications can be found at http://ximb.academia.edu/sanjaymohapatra.

Keywords

Automation Business Process Modeling Business Process Reengineering (BPR) Process Life Cycle Process Management Total Quality Management (TQM)

Authors and affiliations

  • Sanjay Mohapatra
    • 1
  1. 1.Xavier Institute of ManagementBhubaneswarIndia

Bibliographic information

  • DOI https://doi.org/10.1007/978-1-4614-6067-1
  • Copyright Information Springer Science+Business Media New York 2013
  • Publisher Name Springer, Boston, MA
  • eBook Packages Business and Economics
  • Print ISBN 978-1-4614-6066-4
  • Online ISBN 978-1-4614-6067-1
  • Series Print ISSN 2192-8096
  • Series Online ISSN 2192-810X
  • About this book