Organizational Learning

Creating, Retaining and Transferring Knowledge

  • Linda Argote

Table of contents

  1. Front Matter
    Pages i-x
  2. Linda Argote
    Pages 57-84
  3. Linda Argote
    Pages 85-113
  4. Linda Argote
    Pages 147-188
  5. Back Matter
    Pages 211-217

About this book


Why do some organizations learn at faster rates than others? Why do organizations "forget"? Could productivity gains acquired in one part of an organization be transferred to another?   These are among the questions addressed in Organizational Learning: Creating, Retaining and Transferring Knowledge.  Since its original publication in 1999, this book has set the standard for research and analysis in the field.  This fully updated and expanded edition showcases the most current research and insights, featuring a new chapter that provides a theoretical framework for analyzing organizational learning and presents evidence about how the organizational context affects learning processes and outcomes.


Drawing from a wide array of studies across the spectrum of management, economics, sociology, and psychology, Organizational Learning explores the dynamics of learning curves in organizations, with particular emphasis on how individuals and groups generate, share, reinforce, and sometimes forget knowledge.  With an increased emphasis on service organizations, including healthcare, Linda Argote demonstrates that organizations vary dramatically in the rates at which they learn—with profound implications for productivity, performance, and managerial and strategic decision making. 


Learning curves Organizational learning Organizational memory Productivity knowledge depreciation knowledge transfer

Authors and affiliations

  • Linda Argote
    • 1
  1. 1.Graduate School of Industrial, AdministrationCarnegie Mellon UniversityPittsburghUSA

Bibliographic information

  • DOI
  • Copyright Information Springer Science+Business Media New York 2013
  • Publisher Name Springer, Boston, MA
  • eBook Packages Business and Economics
  • Print ISBN 978-1-4614-5250-8
  • Online ISBN 978-1-4614-5251-5
  • Buy this book on publisher's site