People and Computers XVII — Designing for Society

Proceedings of HCI 2003

  • Eamonn O’Neill
  • Philippe Palanque
  • Peter Johnson

Table of contents

  1. Front Matter
    Pages i-xvi
  2. Doing the Right Thing in the Right Place: Technology, Theory and Design for Multiple and Group Activities

    1. Front Matter
      Pages 1-1
    2. Peter J. Wild, Peter Johnson, Hilary Johnson
      Pages 3-19
    3. Phil Turner, Susan Turner
      Pages 21-35
  3. Information Retrieval

  4. Design Methods and Principles

  5. Evaluation Methods

    1. Front Matter
      Pages 143-143
    2. Gilbert Cockton, Alan Woolrych, Lynne Hall, Mark Hindmarch
      Pages 145-161
    3. Iain Connell, Thomas Green, Ann Blandford
      Pages 163-178
  6. Interaction Techniques: Looking, Listening, Pointing, Stroking

    1. Front Matter
      Pages 179-179
    2. Andy Cockburn, Andrew Firth
      Pages 181-196
    3. Steve Whittaker, Julia Hirschberg
      Pages 207-222
  7. E-commerce

    1. Front Matter
      Pages 223-223
    2. Liisa Dawson, Shailey Minocha, Marian Petre
      Pages 225-241
    3. Jens Riegelsberger, M. Angela Sasse, John D. McCarthy
      Pages 243-259
  8. ‘On the Move’: Mobile Interaction

    1. Front Matter
      Pages 261-261
    2. Bradley N. Miller, Istvan Albert, Shyong K. Lam, Joseph A. Konstan, John Riedl
      Pages 263-279
    3. Kerry Rodden, Natasa Milic-Frayling, Ralph Sommerer, Alan Blackwell
      Pages 281-296
    4. Oscar de Bruijn, Chieh Hao Tong
      Pages 297-311
  9. Accessibility

    1. Front Matter
      Pages 313-313
    2. Mary Zajicek, Richard Wales, Andrew Lee
      Pages 327-338
    3. M. Macías, A. Reinoso, J. González, J. L. García, J. C. Díaz, F. Sánchez
      Pages 339-347
  10. ‘Look at Me’: Emotions, Faces and Eyes

    1. Front Matter
      Pages 365-365
    2. A. C. Boucouvalas, Zhe Xu, David John
      Pages 367-381
    3. Robert Ward, Dennise Bell, Phil Marsden
      Pages 383-399
    4. John D. McCarthy, M. Angela Sasse, Jens Riegelsberger
      Pages 401-414
  11. Back Matter
    Pages 415-418

About these proceedings


HCI is a fundamental and multidisciplinary research area. It is fundamental to the development and use of computing technologies. Without good HCI, computing technologies provide less benefit to society. We often fail to notice good HCI. Good HCI passes us by without comment or surprise. The technology lets you do what you want without causing you any further work, effort or thought. You load a DVD into your DVD player and it works: why shouldn't it? You take a photograph with your digital camera and without any surprise you easily transfer and view these on your computer. You seamlessly connect to networks and devices with a common interface and interaction style. Yet when HCI is wrong the technology becomes useless, unusable, disrupts our work, inhibits our abilities and constrains our achievements. Witness the overuse and inconsistent use of hierarchical menus on mobile phones; or the lack of correspondence between call statistics on the phone handset itself and the billed call time on the account bill; or the lack of interoperability between file naming conventions on different operating systems running applications and files of the same type (e. g. the need for explicit filename suffixes on some operating systems). Those programmers, designers and developers who know no better, believe that HCI is just common sense and that their designs are obviously easy to use.


Human computer interaction Multi-media interaction collaboration human-computer interaction (HCI) interactive system usability user interface

Editors and affiliations

  • Eamonn O’Neill
    • 1
  • Philippe Palanque
    • 2
  • Peter Johnson
    • 1
  1. 1.Department of Computer ScienceUniversity of BathBathUK
  2. 2.Universite Paul Sabatier, LIIHS-IRITToulouse CedexFrance

Bibliographic information