Designing Information Spaces: The Social Navigation Approach

  • Kristina Höök
  • David Benyon
  • Alan J. Munro

Part of the Computer Supported Cooperative Work book series (CSCW)

Table of contents

  1. Front Matter
    Pages i-xiv
  2. Editors’ Introduction: Footprints in the Snow

    1. Kristina Höök, David Benyon, Alan Munro
      Pages 1-13
  3. Systems and Theories

    1. Front Matter
      Pages 15-15
    2. John A. Waterworth, Andreas Lund, David Modjeska
      Pages 125-149
    3. Per Persson, Fredrik Espinoza, Petra Fagerberg, Anna Sandin, Rickard Cöster
      Pages 151-173
    4. Andrew McGrath, Alan Munro
      Pages 175-200
    5. Martin Svensson, Kristina Höök
      Pages 201-222
    6. Alan Wexelblat
      Pages 223-248
    7. Paul P. Maglio, Rob Barrett, Stephen Farrell
      Pages 249-269
  4. Theories and Principles

  5. Back Matter
    Pages 427-455

About this book


That's a look at an array of social proxies. The purpose was to make it clear that the concept of social proxy is quite general. Social proxies can be designed to support a wide range of on-line interactions, whether they involve conversation or not. They may be synchronous or asynchronous, and they may be associated with activities which are an end in them­ selves (e. g. auctions), or activities which are simply a means to an end (e. g. waiting in queues). We believe that by providing a shared represen­ tation of the activity in which participants are involved, social proxies can help create shared expectations, shared experiences, and can serve as a resource which participants can use to structure their individual and collective interactions. That is, at least, our claim. However, it is important to note that, except for the first, the proxies described so far are concept pieces, meaning that they haven't been implemented and deployed to real situations. Now, however, we will turn to an implemented system, and look at a real example. 1. 4 Experience: The Babble System In the previous section we introduced the concept of social proxies and discussed examples illustrating the wide range of situations to which social proxies can be applied. In this section, we focus on our experience in designing, implementing and studying a social proxy in the context of an on-line system called Babble.


HCI Intelligent User Interfaces Virtual Environments WebP architecture human-computer interaction (HCI) information retrieval information system usability user interface visualization

Editors and affiliations

  • Kristina Höök
    • 1
  • David Benyon
    • 2
  • Alan J. Munro
    • 3
  1. 1.Swedish Institute of Computer ScienceKistaSweden
  2. 2.Department of ComputingNapier University, Canal CourtEdinburghUK
  3. 3.Department of Computer ScienceStrathclyde UniversityGlasgowUK

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag London Limited 2003
  • Publisher Name Springer, London
  • eBook Packages Springer Book Archive
  • Print ISBN 978-1-85233-661-5
  • Online ISBN 978-1-4471-0035-5
  • Series Print ISSN 1431-1496
  • Buy this book on publisher's site