Quality Decision Management - The Heart of Effective Futures-Oriented Management

A Primer for Effective Decision-Based Management

  • Ernst G. Frankel

Part of the Topics in Safety, Risk, Reliability and Quality book series (TSRQ, volume 14)

About this book


The effectiveness of management of any type of organization depends largely on the effectiveness of the decisions made at the various levels of the organization, their timeliness, resourcefulness and efficiency.

New developments in information technology offer opportunities for greatly improving the decision making and as a result operational processes at all levels of an organization.

New real time information management systems permit delegation of many decision management functions to the lowest competent level in an organization and thereby not only eliminate the need for some middle management or intermediate functions, but also assure much more responsive and informed operational management.


communication decision-based management efficiency filters futures-oriented management information knowledge based global economy lean productivity quality quality decision management

Authors and affiliations

  • Ernst G. Frankel
    • 1
  1. 1.Massachusetts Institute of TechnologyCambridgeUSA

Bibliographic information

  • DOI
  • Copyright Information Springer Netherlands 2008
  • Publisher Name Springer, Dordrecht
  • eBook Packages Engineering
  • Print ISBN 978-1-4020-8995-4
  • Online ISBN 978-1-4020-8996-1
  • Series Print ISSN 1566-0443
  • Buy this book on publisher's site