About this book
This book provides a starting point from which to explore Management Control. By providing a wide-ranging discussion of the issues and institutional settings for this subject, it seeks to provide a resource which can be 'dipped into' on a flexible basis. Divided into 3 sections with different focuses, nevertheless each chapter is self standing and can be amalgamated to suit reader preferences. Section one explores the various approaches to organisational control by focusing on systems approaches, the ways in which tasks are structured and the detailed procedures which can be used, concluding with the context in which control exists. Section two looks at specific issues such as accounting, issues of strategy and the use of performance indicators. The impact of Japanese culture is also examined. Section three looks more closely at particular organisational settings such as the airline industry, schools, the NHS, financial services and manufacturing. Aimed at those on advanced undergraduate and post-graduate courses, Management Control should also provide food for thought for practising managers.
accounting management organization service strategy