© 1992

Beyond Taylorism

Computerization and the New Industrial Relations


Table of contents

  1. Front Matter
    Pages i-viii
  2. Introduction

    1. Lorraine Giordano
      Pages 1-17
  3. Site Description and Methodology

    1. Lorraine Giordano
      Pages 18-24
  4. Automation and the Labour Process

    1. Front Matter
      Pages 25-25
    2. Lorraine Giordano
      Pages 27-34
    3. Lorraine Giordano
      Pages 35-65
    4. Lorraine Giordano
      Pages 66-80
    5. Lorraine Giordano
      Pages 81-103
    6. Lorraine Giordano
      Pages 104-126
    7. Lorraine Giordano
      Pages 127-146
  5. The ‘New Industrial Relation’

    1. Front Matter
      Pages 147-147
    2. Lorraine Giordano
      Pages 149-157
    3. Lorraine Giordano
      Pages 158-199
    4. Lorraine Giordano
      Pages 200-211
  6. Back Matter
    Pages 212-236

About this book


This book explores two major contemporary changes in the workplace: the impact of computerization on skills and the organization of production; and the role of quality circles in the 'democratization' of the workplace and the reorganization of bureaucratic decision-making. It is concerned with the labour processes which experience deskilling, reskilling and shifts in the lines of demarcation between occupations. Participation in quality circles raises issues of conflict rather than labour-management cooperation and management's attempt to undermine collective bargaining agreements.


conflict management organization organizations

Authors and affiliations

  1. 1.National Center for Research in Vocational EducationUniversity of CaliforniaBerkeleyUSA

Bibliographic information