Human Factors and Voice Interactive Systems

  • Daryle Gardner-Bonneau
  • Harry E. Blanchard

Part of the Signals and Communication Technology book series (SCT)

Table of contents

  1. Front Matter
    Pages I-XXVI
  2. Osamuyimen T. Stewart, Harry E. Blanchard
    Pages 81-115
  3. Géza Németh, Géza Kiss, Csaba Zainkó, Gábor Olaszy, Bálint Tóth
    Pages 163-191
  4. Harry E. Blanchard, Steven H. Lewis
    Pages 193-229
  5. Dimitri Kanevsky
    Pages 291-325
  6. Michel Divay, Ed Bruckert
    Pages 381-416
  7. John C. Thomas, Sara Basson, Daryle Gardner-Bonneau
    Pages 417-442
  8. Back Matter
    Pages 461-469

About this book


Human Factors and Voice Interactive Systems, Second Edition provides in-depth information on current topics of major interest to speech application developers,  and updates material from chapters that appeared in the previous edition.

The first nine chapters of the book cover issues related to interactive voice response systems, including both mobile and multimodal device user interfaces as well as classic automated telephone systems. The remaining chapters cover special topics including synthetic speech and the design of speech applications to enhance accessibility to people with disabilities and the ever-growing population of older adults.

Human Factors and Voice Interactive Systems, Second Edition is a collection of applied research and scholarly synthesis contributions by seasoned professionals in the field that highlight continuing efforts to study human interaction with speech technologies.


Gardner-Bonneau Human Interactive Systems Voice human factors interactive system usability user interface voice recognition

Authors and affiliations

  • Daryle Gardner-Bonneau
    • 1
  • Harry E. Blanchard
    • 2
  1. 1.Bonneau and AssociatesPortagePortageUSA
  2. 2.AT&T LabsMiddletownUSA

Bibliographic information