Decision Support in Organizational Transformation

IFIP TC8 WG8.3 International Conference on Organizational Transformation and Decision Support, 15–16 September 1997, La Gomera, Canary Islands

  • Patrick Humphreys
  • Sabino Ayestaran
  • Andrew McCosh
  • Bill Mayon-White

Table of contents

  1. Front Matter
    Pages i-vi
  2. P. Humphreys, W. Mayon-White
    Pages 1-7
  3. M. Schlumberger
    Pages 68-77
  4. G. de Zeeuw, J. G. Schuurman
    Pages 78-91
  5. P. Migliarese, C. Ferioli
    Pages 150-175
  6. C. Loebbecke, P. Powell, P. Finnegan, W. Golden
    Pages 176-199
  7. Z. Z. Paprika
    Pages 223-241
  8. S. Ayestarán, C. Martínez-Taboada, J. Arróspide, L. Garcia
    Pages 242-255
  9. E. L. Nappelbaum
    Pages 256-277
  10. Back Matter
    Pages 278-279

About this book


The main purpose of this paper is to contribute to the discussion about the design of computer and communication systems that can aid the management process. 1.1 Historical Overview We propose that Decision Support System can be considered as a design conception conceived within the computer industry to facilitate the use of computer technology in organisations (Keen, 1991). This framework, built during the late 1970s, offers computer and communication technology as support to the decision process which constitutes, in this view, the core of the management process. The DSS framework offers the following capabilities: • Access: ease of use, wide variety of data, analysis and modelling capacity. • Technological: software gel)eration tools. • Development modes: interactive and evolutionary. Within this perspective, computer and communication technologies are seen as an amplification of the human data processing capabilities which limit the decision process. Thus, the human being is understood metaphorically as a data processing machine. Mental processes are associated with the manipulation of symbols aOO human communication to signal transmission.


Backbone CSCW Information Technology (IT) decision support system organization

Editors and affiliations

  • Patrick Humphreys
    • 1
  • Sabino Ayestaran
    • 2
  • Andrew McCosh
    • 3
  • Bill Mayon-White
    • 4
  1. 1.London School of EconomicsLondonUK
  2. 2.University del Pais VascoSan SebastianSpain
  3. 3.University of EdinburghEdinburghScotland
  4. 4.London School of EconomicsLondonUK

Bibliographic information

  • DOI
  • Copyright Information Springer Science+Business Media Dordrecht 1997
  • Publisher Name Springer, Boston, MA
  • eBook Packages Springer Book Archive
  • Print ISBN 978-1-4757-4922-9
  • Online ISBN 978-0-387-35348-7
  • Series Print ISSN 1868-4238
  • Series Online ISSN 1868-422X
  • Buy this book on publisher's site