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Exploring the Potential of Applying the Artificial Intelligence Language Model ChatGPT-3.5 in Library and Bibliographic Activities

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Abstract

An experiment on the use of the artificial intelligence model ChatGPT-3.5 to perform typical tasks in the field of library and bibliographic activities as well as similar tasks of virtual reference services in several federal libraries in the Russian Federation is described. The strong and weak aspects of the language model were identified. The results of the experiment demonstrate that ChatGPT even in its current version 3.5 is well suited to perform a number of information processes with the necessary supervision and control by a qualified library specialist.

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Notes

  1. All the data (responses given by ChatGPT, Russian State Library, Russian State Library for Young Adults, the State Public Historical Library, the All-Russian Institute of Scientific and Technical Information of the Russian Academy of Sciences) in the tables have been translated from Russian.

  2. The survey involved 168 people, 71.4% of whom were women. Age: 51.8%—18–25 years, 18.5%—40–55 years, 16.7%—25–40 years, 13.1%—55+ years. Education: 34.5%—higher education, 26.2%—general secondary education, 23.8%—incomplete higher education, 15.5%—secondary vocational education. The survey was conducted from March 26, 2023 to March 29, 2023 using the online tool Google Forms.

REFERENCES

  1. Introducing ChatGPT. OpenAI. https://openai.com/blog/chatgpt. Cited April 23, 2023.

  2. And there are clouds in the sky, The Russian State Library for Young Adults. https://rgub.ru/resource/booklist/item.php?new_id=12047. Cited April 23, 2023.

  3. Mizintseva, M.F., The COVID-19 Pandemic. Biology and Economy. Special issue: Information-Analytical Digest, Moscow: Pero Publishing House, 2020. http://www.viniti.ru/products/publications/pub-covid-19. Cited April 23, 2023.

  4. OpenAI, GPT-4 technical report, 2023. https://doi.org/10.48550/arXiv.2303.08774

  5. AI in focus: Artificial intelligence and libraries. The IFLA IT section. https://nlb-ifla-staging.netlify.app/about/conference/. Cited April 23, 2023.

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Authors and Affiliations

  1. Institute of Scientific Information on Social Sciences, Russian Academy of Sciences (INION RAN), Moscow, Russia

    V. K. Stepanov

  2. Information and Analytical Activities Department, Moscow State Linguistic University, Moscow, Russia

    V. K. Stepanov, M. Sh. Madzhumder & D. D. Begunova

Authors
  1. V. K. Stepanov
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  2. M. Sh. Madzhumder
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  3. D. D. Begunova
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Corresponding authors

Correspondence to V. K. Stepanov, M. Sh. Madzhumder or D. D. Begunova.

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The authors declare that they have no conflicts of interest.

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Stepanov, V.K., Madzhumder, M.S. & Begunova, D.D. Exploring the Potential of Applying the Artificial Intelligence Language Model ChatGPT-3.5 in Library and Bibliographic Activities. Sci. Tech. Inf. Proc. 50, 166–175 (2023). https://doi.org/10.3103/S0147688223030036

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  • DOI: https://doi.org/10.3103/S0147688223030036

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