Skip to main content
Log in

Reducing Racial and Ethnic Disparities in Disease Management to Improve Health Outcomes

  • Practical Disease Management
  • Published:
Disease Management & Health Outcomes

Abstract

The heightened awareness of substantial racial and ethnic disparities in health outcomes has major implications for how healthcare providers effectively manage health conditions among diverse populations. This report identifies five dimensions that address the major causes of disparities that can exert significant influence over the success and quality of the patient-physician relationship, treatment plans, and health outcomes. These five dimensions are (i) biological and genetic influences; (ii) differential access to care; (iii) quality of care disparities; (iv) clinical-patient perceptions and realities; and (v) language and communication barriers.

Recommended disease management actions for health practitioners and healthcare organizations focus on promoting more effective interactions between both the patient and the physician in the clinical encounter, methods for improving patient understanding, and education and information to improve treatment adherence and outcome. Educational strategies include: adapting existing protocols in the clinical setting; using communities, the internet and other sources of information; recognizing the importance of racial and ethnic concordance; and assuring competent communication and interpretation in the clinical encounter. Governments also perform several critical functions in addressing racial and ethnic disparities, such as setting the tone and offering leadership, guidance and support for practitioners and their healthcare settings.

Ultimately, effective disease management will require practitioners, as well as healthcare organizations and agencies to integrate knowledge and actions around the multiple causes of ethnic and racial disparities into clinical regimens through training, on-site services and resource development.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

Notes

  1. Whites were more likely to be referred for evaluation if determined to be inappropriate candidates, to be placed on a waiting list and to undergo transplantation.

References

  1. Collins K, Hall A, Neuhaus C. US minority health: a chartbook. New York: The Commonwealth Fund, 1999

    Google Scholar 

  2. Smedley B, Stith A, Nelson A. Unequal treatment: confronting racial and ethnic disparities in health care. Washington, DC: National Academy of Sciences, 2002

    Google Scholar 

  3. Reitz J. A review of the literature on aspects of ethno-racial access, utilization and delivery of social services. Multicoalition for Access to Social Services: Toronto (ON), 1995

    Google Scholar 

  4. Alexander G, Kogan M, Nabukera S. Racial differences in prenatal care use in the United States: are disparities decreasing? Am J Public Health 2002 Dec; 92: 1970–5

    Article  PubMed  Google Scholar 

  5. Keppe K, Pearcy J, Wagener D. Trends in racial and ethnic-specific rates for health status indicators: United States 1990–1998. Healthy People 2000 Statistical Notes 2002 Jan, 23

  6. Smith M. Culture and quality: joining the levers [oral presentation]. Third National Conference on Quality Health Care for Culturally Diverse Populations; 2002 Oct 2–4; Chicago (IL)

  7. Disease Management Association of America. Definition of disease management [online]. Available from URL: http://www.dmaa.org/definition.html [Accessed 2003 Nov 17]

  8. Rosenberg N, Pritchard J, Weber J, et al. Genetic structure of human populations. Science 2002; 298: 2381–4

    Article  PubMed  CAS  Google Scholar 

  9. Wade N. Gene study identifies 5 main human populations, linking them to geography. New York Times 2002 Dec 20; Sect. A: 37 (col. 1)

    Google Scholar 

  10. Small K, Wagoner L, Levin A, et al. Synergistic polymorphisms of beta and alpha 2c-adrenergic receptors and the risk of congestive heart failure. N Engl J Med 2002; 347: 1135–42

    Article  PubMed  CAS  Google Scholar 

  11. Karter A, Ferrara A, Liu J, et al. Ethnic disparities in diabetic complications in an insured population. JAMA 2002; 287: 2519–27

    Article  PubMed  Google Scholar 

  12. Green R, Cupples L, Go R, et al. Risk of dementia among white and African American relatives of patients with Alzheimer Disease. JAMA 2002; 287: 329–36

    Article  PubMed  Google Scholar 

  13. Saunders E. Hypertension in minorities: Blacks. Am J Hypertens 1995; 8: 115–9

    Article  Google Scholar 

  14. Lin K. Biological differences in depression and anxiety across racial/ethnic groups. J Clin Psychiatry 2001; 62(13 Suppl.): 13–9

    PubMed  Google Scholar 

  15. Collins K, Hughes D, Doty M, et al. Diverse communities, common concerns: assessing health care quality for minority Americans. New York: The Commonwealth Fund, 2002

    Google Scholar 

  16. Phillips K, Mayer M, Aday L. Barriers to care among racial/ethnic groups under managed care. Health Aff 2000; 19: 65–75

    Article  CAS  Google Scholar 

  17. Morrison R, Wallenstein S, Natale D, et al. “We don’t carry that” — failure of pharmacies in predominantly nonwhite neighborhoods to stock opoid analgesics. N Engl J Med 2000; 342: 1023–6

    Article  PubMed  CAS  Google Scholar 

  18. Epstein A, Ayanian J, Keogh J, et al. Racial disparities in access to renal transplantation. N Engl J Med 2000; 343: 1537–44

    Article  PubMed  CAS  Google Scholar 

  19. Todd K, Deaton C, D’Adamo A, et al. Ethnicity and analgesic practice. Ann Emerg Med 2000; 35: 11–6

    Article  PubMed  CAS  Google Scholar 

  20. Todd K, Samaroo N, Hoffman J. Ethnicity as a risk factor for inadequate emergency department analgesia. JAMA 1993; 269: 1537–9

    Article  PubMed  CAS  Google Scholar 

  21. Todd K, Lee T, Hoffman J. The effect of ethnicity on physician estimates of pain severity in patients with isolated extremity trauma. JAMA 1994; 271: 925–8

    Article  PubMed  CAS  Google Scholar 

  22. Klassen A, Hall A, Saksvig B, et al. Relationship between patients’ perceptions of disadvantage and discrimination and listing for kidney transplantation. Am J Public Health 2002 Dec; 92: 811–7

    Article  PubMed  Google Scholar 

  23. Schulman K, Berlin J, Harless W, et al. The effect of race and sex on physicians’ recommendations for cardiac catheterization. N Engl J Med 1999; 341: 618–26

    Article  Google Scholar 

  24. Gornick M, Eggers P, Reilly T, et al. Effects of race and income on mortality and use of services among Medicare beneficiaries. N Engl J Med 1996; 11: 791–9

    Article  Google Scholar 

  25. Flores G. The physician-patient relationship: achieving cultural competence in health care. J Pediatr 2000; 136: 14–23

    Article  PubMed  CAS  Google Scholar 

  26. Baumann L, Chang M, Hoebeke R. Clinical outcomes for low-income adults with hypertension and diabetes. Nurs Res 2002; 51: 191–8

    Article  PubMed  Google Scholar 

  27. Blackhall L, Murphy S, Frank G, et al. Ethnicity and attitudes toward patient autonomy. JAMA 1995; 274: 820–5

    Article  PubMed  CAS  Google Scholar 

  28. Yamashiro G, Matsuoka K. Help-seeking among Asian and Pacific Americans: a multiperspective analysis. Soc Work 1997; 42: 176–86

    Article  PubMed  CAS  Google Scholar 

  29. Perkins H, Geppart C, Gonzales A, et al. Cross-cultural similarities and differences in attitudes about advance care planning. J Gen Intern Med 2002; 17: 42–5

    Article  Google Scholar 

  30. Terhaggan M, Stroebe M, Kleber R. Western conceptualizations and Eastern experience: a cross-cultural study of traumatic stress reactions among Tibetan refugees in India. J Trauma Stress 2001; 14: 391–403

    Article  Google Scholar 

  31. Wong E. Cultural barriers hinder education of Asian-Americans about AIDS. New York Times 2000 Aug 7; Sect. B: 1 (col. 2)

    Google Scholar 

  32. Kaczorowski C. HIV among Asian Americans. Harvard AIDS Review. Special edition [online]. Available from URL: 1996 http://www.hsph.harvard.edu/hai/news_publications/har/special_1996/special96-6.html [Accessed 2003 Nov 17]

  33. MacKenzie L. The role of ethnomedicine in developing culturally competent systems of care. New York: The Commonwealth Fund, 1999 Nov 29

    Google Scholar 

  34. Silenzio V. What is the role of complementary and alternative medicine in public health? Am J Public Health 2002; 92: 1562–4

    Article  PubMed  Google Scholar 

  35. Fadiman A. The spirit catches you and you fall down: a Hmong child, her American doctors and the collision of two cultures. New York: Farrar Straus & Giroux, 1997

    Google Scholar 

  36. Kaiser Family Foundation. The 2002 National Survey of Latinos. Menlo Park (CA): Kaiser Family Foundation, 2002

    Google Scholar 

  37. Schyve P. The role of language and culture in patient safety [oral presentation]. Third National Conference on Quality Health Care for Culturally Diverse Populations; 2002 Oct 2–4; Chicago (IL)

  38. Morales L, Maldonado R, Spritzer K, et al. Differences in CAPHS adult survey ratings and reports by race and ethnicity: an analysis of the national CAPHS benchmarking data 1.0. Santa Monica: RAND, 2000

    Google Scholar 

  39. Kaiser Family Foundation. National survey of physicians: part 1: Doctors on disparities in medical care. Menlo Park (CA): Kaiser Family Foundation, 2002

    Google Scholar 

  40. Perez-Stable E, Springer A, Miramontes J. The effects of ethnicity and language on medical outcomes of patients with hypertension or diabetes. Med Care 1997; 35: 1212–9

    Article  PubMed  CAS  Google Scholar 

  41. Andrulis D, Goodman N, Pryor C. What a difference an interpreter can make: health care experiences of uninsured with limited English proficiency. Boston (MA): The Access Project, 2002

    Google Scholar 

  42. Weech-Maldonado R, Morales L, Spritzer K, et al. Racial and ethnic differences in parents assessments of pediatric care in Medicaid managed care. Health Serv Res 2001; 36: 575–94

    PubMed  CAS  Google Scholar 

  43. Flores G, Verani J, Pine W, et al. The importance of cultural and linguistic issues in the emergency care of children. Pediatr Emerg Care 2002; 18: 271–84

    Article  PubMed  Google Scholar 

  44. Kirsch I, Jungeblut A, Jenkins L, et al. Adult literacy in America: a first look at the National Adult Literacy Survey. Washington, DC: National Center for Education Statistics, US Department of Education, 1993

    Google Scholar 

  45. Schillinger D, Grumbach K, Piette J, et al. Association of health literacy with diabetes outcomes. JAMA 2002; 288: 475–82

    Article  PubMed  Google Scholar 

  46. American Public Health Association. Rising obesity linked to increase in diabetes. Nations Health 2000 Oct

  47. O’Malley K, Sharf B, Tran A. A mixed-methods approach to understanding variables from difference perspectives: developing culturally sensitive measurement tools and translating research into practice [oral presentation]. Third National Conference on Quality Health Care for Culturally Diverse Populations; 2002 Oct 2–4; Chicago (IL)

  48. Braddock C, Edwards K, Hasenberg N, et al. Informed decision making in outpatient practice: time to get back to basics. JAMA 1999; 282: 2313–20

    Article  PubMed  Google Scholar 

  49. Loudon R, Anderson P, Gill P, et al. Educating medical students for work in culturally diverse societies. JAMA 1999; 282: 875–80

    Article  PubMed  CAS  Google Scholar 

  50. Gilbert J, Dizon-Gorospe K. A manager’s guide to cultural competence education for health care professionals. Woodland Hills (CA): The California Endowment, 2002

    Google Scholar 

  51. Carillo J, Green A, Betancourt J. Cross-cultural primary care: a patient-based approach. Ann Intern Med 1999; 130: 829–34

    Google Scholar 

  52. American Medical Association. The cultural competence compendium. Chicago (IL): American Medical Association, 1999

    Google Scholar 

  53. Healy C, Andrulis D, Fortier J, editors. Proceedings from the Second National Conference on Quality Health Care for Culturally Diverse Populations; 2000 Oct 11–14; Los Angeles. Brooklyn (NY): State University of New York Downstate Medical Center, 2001

  54. Mullan F, Epstein L. Community-oriented primary care: new relevance in a changing world. Am J Public Health 2002; 92: 1748–55

    Article  PubMed  Google Scholar 

  55. Cooper-Patrick L, Gallo J, Gonzales J, et al. Race, gender, and partnership in the patient-physician relationship. JAMA 1999; 282: 583–9

    Article  PubMed  CAS  Google Scholar 

  56. Ku L, Waidmann. T. How race, immigration status and English Proficiency affect insurance coverage and access to care. Washington, DC: The Urban Institute, 2003

    Google Scholar 

  57. Sen Gupta I. A medical interpreter code of ethics. Seattle (WA): Cross Cultural Health Care Program, 1999

    Google Scholar 

  58. Flores G, Abreu M, Schwartz I, et al. The importance of language and culture in pediatric care: case studies from the Latino community. J Pediatr 2000; 137: 842–8

    Article  PubMed  CAS  Google Scholar 

  59. US Department of Health and Human Services. National standards for culturally and linguistically appropriate services in health care. Washington, DC: Office of Minority Health, 2001

    Google Scholar 

Download references

Acknowledgements

The author received no specific funding for this review. He has no conflicts of interest directly relevant to the content of this review.

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

About this article

Cite this article

Andrulis, D.P. Reducing Racial and Ethnic Disparities in Disease Management to Improve Health Outcomes. Dis-Manage-Health-Outcomes 11, 789–800 (2003). https://doi.org/10.2165/00115677-200311120-00004

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.2165/00115677-200311120-00004

Keywords

Navigation