Abstract
Case management is an evolving healthcare process and role. Confusion about the definition and scope of case management has arisen because of the diversity of ways the role has been implemented and the changing healthcare landscape within which case managers function. From its early heritage in coordination of care and advocacy for the vulnerable, case management developed to meet the demands of a growing and changing health system. The focus on the individual has expanded to encompass management of the patient and the system of care. The advent of managed care has transformed the role of the case manager toward population- and outcome-based care. The next era will focus on longitudinal, comprehensive and integrated Wellness, disease and illness management.
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Weiss, M.E. Case Management. Dis-Manage-Health-Outcomes 6, 253–260 (1999). https://doi.org/10.2165/00115677-199906050-00002
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DOI: https://doi.org/10.2165/00115677-199906050-00002