Skip to main content
Log in

Perceptions of sustainable organizational support: mediating the effects of health supporting work environments on employer attractiveness

Gesundheitsförderung und Arbeitgeberattraktivität: Welche Rolle spielt die Wahrnehmung einer nachhaltigen Unterstützung durch den Arbeitgeber?

  • Originalartikel
  • Published:
Managementforschung

Abstract

This study evaluates the impact of a health supporting employer value proposition on employer attractiveness. The authors integrate conservation of resources theory, a salutogenesis approach, and organizational support theory to determine if human resource practices that help employees preserve their physical and mental health, such as health care management, regeneration time, and flextime, might increase employer attractiveness. A sample of 3016 employees report on their perceptions of sustainable organizational support (PSOS) and employer brand related constructs. The results support a full mediation model structure: The perceived availability of health supporting practices has no direct effect on employer attractiveness, but PSOS enhances an employer brand’s prestige, distinctiveness, and trust, such that it fully mediates the relationship between the availability of health supporting practices and employer attractiveness. Thus, PSOS offer a promising tactic in the competition for talent and in addition, a specific employer brand management is necessary to ensure long-term employer attractiveness.

Zusammenfassung

In Zeiten des Fachkräftemangels stellen sich Unternehmen die Frage, was sie als Arbeitgeber attraktiv macht, um einen dauerhaften Zugang zu einer produktiven und leistungsfähigen Belegschaft zu sichern. Im Fokus der vorliegenden Studie steht der Einfluss gesundheitsfördernder HR-Angebote des Arbeitgebers, die zur nachhaltigen Sicherung einer physisch und psychisch leistungsfähigen Belegschaft beitragen sollen, auf die Arbeitgeberattraktivität. Basierend auf der Theorie der Ressourcenerhaltung, dem salutogenetischen Ansatz und der Organizational Support Theorie wird ein Untersuchungsmodell entwickelt und anhand einer Stichprobe von 3016 Mitarbeitern deutscher Unternehmen überprüft. Die Ergebnisse der empirischen Analyse weisen auf einen totalen Mediationseffekt hin, welcher belegt, dass das alleinige Angebot gesundheitsfördernder HR-Instrumente die Arbeitgeberattraktivität nicht direkt beeinflusst, und untermauern damit die Bedeutung einer gezielten Arbeitgebermarkenführung. Vielmehr nehmen Mitarbeiter durch das Bereitstellen gesundheitsfördernder HR-Angebote eine nachhaltige Unterstützung durch den Arbeitgeber wahr, was sich positiv auf das Prestige, die Unterscheidungskraft sowie das Vertrauen in die Arbeitgebermarke auswirkt und somit die Attraktivität erhöht und die Kündigungsabsicht senkt. Der Erkenntnisgewinn der Studie liegt vor allem in der Tatsache, dass die wahrgenommene Verfügbarkeit gesundheitsfördernder HR-Angebote nicht ausreicht, um die Attraktivität eines Arbeitgebers zu steigern, sondern diese vielmehr von der Positionierung und Wahrnehmung seiner Arbeitgebermarke abhängt.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Fig. 1

Similar content being viewed by others

References

  • Aaker JL (1997) Dimensions of brand personality. J Mark Res 34(3):347–356

    Article  Google Scholar 

  • Allen TD (2001) Family-supportive work environments: The role of organizational perceptions. J Vocat Behav 58(3):414–435

    Article  Google Scholar 

  • Ambler T, Barrow S (1996) The employer brand. J Brand Manag 4(3):185–206

    Article  Google Scholar 

  • Antonovsky A (1979) Health, stress and coping. Jossey-Bass, San Francisco

    Google Scholar 

  • Antonovsky A (1996) The salutogenetic model as a theory to guide health promotion. Health Promot Int 11(1):11–18

    Article  Google Scholar 

  • Aselage J, Eisenberger R (2003) Perceived organizational support and psychological contracts: a theoretical integration. J Organ Behav 24(5):491–509

    Article  Google Scholar 

  • Ashforth B, Mael F (1989) Social identity theory and the organization. Acad Manag Rev 14(1):20–39

    Google Scholar 

  • Backhaus K, Tikoo S (2004) Conceptualizing and researching employer branding. Career Dev Int 9(5):501–517

    Article  Google Scholar 

  • Bagozzi RP, Yi Y (1988) On the evaluation of structural equation models. J Acad Mark Sci 16(1):74–94

    Article  Google Scholar 

  • Bakker AB, Demerouti E, Sonnentag S (2013) Workaholism and daily recovery: A day reconstruction study of leisure activities. J Organ Behav 34(1):87–107

    Article  Google Scholar 

  • Bergami M, Bagozzi RP (2000) Self-categorization, affective commitment and group self-esteem as distinct aspects of social identity in the organization. Br J Soc Psychol 39(4):555–577

    Article  Google Scholar 

  • Berthon P, Ewing M, Hah LL (2005) Captivating company: Dimensions of attractiveness in employer branding. Int J Advert 24(2):151–172

    Google Scholar 

  • Bhattacharya CB, Sen S (2003) Consumer-company identification: A framework for understanding consumers’ relationships with companies. J Mark 67(2):76–88

    Article  Google Scholar 

  • Casper WJ, Buffardi LC (2004) Work-life benefits and job pursuit intentions: The role of anticipated organizational support. J Vocat Behav 65(3):391–410

    Article  Google Scholar 

  • Celani A, Singh P (2011) Signaling theory and applicant attraction outcomes. Pers Rev 40(2):222–238

    Article  Google Scholar 

  • Chapman DS, Uggerslev KL, Carroll SA, Piasentin KA, Jones DA (2005) Applicant attraction to organizations and job choice: A meta-analytic review of the correlates of recruiting outcomes. J Appl Psychol 90(5):928–944

    Article  Google Scholar 

  • Chaudhuri A, Holbrook MB (2001) The chain of effects from brand trust and brand affect to brand performance: The role of brand loyalty. J Mark 65(2):81–93

    Article  Google Scholar 

  • Cohen J, Cohen P, West SG, Aiken LS (2003) Applied multiple regression/correlation analysis for the behavioral sciences. Lawrence Erlbaum Associates, Mahwah

    Google Scholar 

  • Collins CJ, Han J (2004) Exploring applicant pool quantity and quality: The effects of early recruitment practice strategies, corporate advertising, and firm reputation. Pers Psychol 57(3):685–717

    Article  Google Scholar 

  • Collins CJ, Stevens CK (2002) The relationship between early recruitment activities and the application decisions of new labor-market entrants: A brand equity approach to recruitment. J Appl Psychol 87(6):1121–1133

    Article  Google Scholar 

  • Currás-Pérez R, Bigné-Alcañiz E, Alvarado-Herrera A (2009) The role of self-definitional principles in consumer identification with a socially responsible company. J Bus Ethics 89(4):547–564

    Article  Google Scholar 

  • Delgado-Ballester E, Munuera-Alemán JL (1999) Brand trust in the context of consumer loyalty. Eur J Mark 35(11/12):1238–1258

    Article  Google Scholar 

  • Delgado-Ballester E, Munuera-Alemán JL, Yagüe-Guillén MJ (2003) Development and validation of a brand trust scale. Int J Mark Res 45(1):35–53

    Google Scholar 

  • Dutton JE, Dukerich JM, Harquail CV (1994) Organizational images and member identification. Adm Sci Q 39(2):239–263

    Article  Google Scholar 

  • Ehnert I (2009) Sustainable human resource management: A conceptual and exploratory analysis from a paradox perspective. Physica-Verlag, Heidelberg

    Book  Google Scholar 

  • Eisenberger R, Huntington R, Hutchison S, Sowa D (1986) Perceived organizational support. J Appl Psychol 71(3):500–507

    Article  Google Scholar 

  • Eisenberger R, Fasolo P, Davis-LaMastro V (1990) Perceived organizational support and employee diligence, commitment, and innovation. J Appl Psychol 75(1):51–59

    Article  Google Scholar 

  • Enders CK, Tofighi D (2007) Centering predictor variables in cross-sectional multilevel models: A new look at an old issue. Psychol Methods 12(2):121–138

    Article  Google Scholar 

  • Fan X, Thompson B, Wang L (1999) Effects of sample size, estimation methods, and model specification on structural equation modeling fit indexes. Struct Equ Model 6(1):56–83

    Article  Google Scholar 

  • Fornell C, Larcker DF (1981) Evaluating structural equation models with unobservable variables and measurement error. J Mark Res 28(1):39–50

    Article  Google Scholar 

  • Griffeth RW, Hom PW, Gaertner S (2000) A meta-analysis of antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium. J Manage 26(3):463–488

    Google Scholar 

  • Halbesleben JRB, Buckley MR (2004) Burnout in organizational life. J Manage 30(6):859–879

    Google Scholar 

  • Hobfoll SE (1989) Conservation of resources: A new attempt at conceptualizing stress. Am Psychol 44(3):513–524

    Article  Google Scholar 

  • Huselid MA (1995) The impact of human resource management practices on turnover, productivity, and corporate financial performance. Acad Manag J 38(3):635–672

    Article  Google Scholar 

  • Hutchison S (1997) A path model of perceived organizational support. J Soc Behav Pers 12(1):159–174

    Google Scholar 

  • Kim KH, Jeon BJ, Jung HS, Lu W, Jones J (2012) Effective employment brand equity through sustainable competitive advantage, marketing strategy, and corporate image. J Bus Res 65(11):1612–1617

    Article  Google Scholar 

  • Landau J, Hammer TH (1986) Clerical employees’ perceptions of intraorganizational career opportunities. Acad Manag J 29(2):385–404

    Article  Google Scholar 

  • Lemmink J, Schuijf A, Streukens S (2003) The role of corporate image and company employment image in explaining application intentions. J Econ Psychol 24(1):1–15

    Article  Google Scholar 

  • Leslie LM, Park T‑Y, Meng SA (2012) Flexible work practices: A source of career premiums or penalties? Acad Manag J 55(6):1407–1428

    Article  Google Scholar 

  • Lievens F (2007) Employer branding in the Belgian Army: The importance of instrumental and symbolic beliefs for potential applicants, actual applicants, and military employees. Hum Resour Manage 46(1):51–69

    Article  Google Scholar 

  • Lievens F, Van Hoye G, Anseel F (2007) Organizational identity and employer image: Towards a unifying framework. Br J Manag 18(s1):S45–S59

    Article  Google Scholar 

  • Lindström B, Eriksson M (2006) Contextualizing salutogenesis and Antonovsky in public health development. Health Promot Int 21(3):238–244

    Article  Google Scholar 

  • MacCallum RC, Browne MW, Sugawara HM (1996) Power analysis and determination of sample size for covariance structure modeling. Psychol Methods 1(2):130–149

    Article  Google Scholar 

  • MacKinnon D (2008) Introduction to statistical mediation analysis. Lawrence Erlbaum Associates, New York

    Google Scholar 

  • Mael F, Ashforth BE (1992) Alumni and their Alma Mater: A partial test of the reformulated model of organizational identification. J Organ Behav 13(2):103–123

    Article  Google Scholar 

  • Maslach C, Jackson SE (1981) The measurement of experienced burnout. J Occup Behav 2(2):99–113

    Article  Google Scholar 

  • Maxwell R, Knox S (2009) Motivating employees to “live the brand”: A comparative case study of employer brand attractiveness within the firm. J Mark Manag 25(9–10):893–907

    Article  Google Scholar 

  • Mojza EJ, Lorenz C, Sonnentag S, Binnewies C (2010) Daily recovery experiences: The role of volunteer work during leisure time. J Occup Health Psychol 15(1):60–74

    Article  Google Scholar 

  • OECD (2012) Sick on the job? Myths and realities about mental health and work. OECD, Paris

    Google Scholar 

  • Petkovic M (2007) Employer Branding. Ein markenpolitischer Ansatz zur Schaffung von Präferenzen bei der Arbeitgeberwahl. Rainer Hampp Verlag, München

    Google Scholar 

  • Podsakoff PM, Mac Kenzie SB, Lee J‑Y, Podsakoff NP (2003) Common method biases in behavioral research: A critical review of the literature and recommended remedies. J Appl Psychol 88(5):879–903

    Article  Google Scholar 

  • Preacher KJ, Hayes AF (2008) Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behav Res Methods 40(3):879–891

    Article  Google Scholar 

  • Preacher KJ, Rucker DD, Hayes AF (2007) Addressing moderated mediation hypotheses: Theory, methods and prescriptions. Multivariate Behav Res 42(1):185–227

    Article  Google Scholar 

  • Rau BL, Hyland MM (2002) Role conflict and flexible work arrangements: The effects on applicant attraction. Pers Psychol 55(1):111–136

    Article  Google Scholar 

  • Raudenbush SW, Bryk AS (2002) Hierarchical linear models: Applications and data analysis methods, 2. Ed edn. University of Chicago, Thousand Oaks, CA.

    Google Scholar 

  • Rhoades L, Eisenberger R, Armeli S (2001) Affective commitment to the organization: The contribution of perceived organizational support. J Appl Psychol 86(5):825–836

    Article  Google Scholar 

  • Sonnentag S, Fritz C (2007) The Recovery Experience Questionnaire: Development and validation of a measure for assessing recuperation and unwinding from work. J Occup Health Psychol 12(3):204–221

    Article  Google Scholar 

  • Sonnentag S, Natter E (2004) Flight attendants’ daily recovery from work: Is there no place like home? Int J Stress Manag 11(4):366–391

    Article  Google Scholar 

  • Stavrou E, Kilaniotis C (2010) Flexible work and turnover: An empirical investigation across cultures. Br J Manag 21(2):541–554

    Google Scholar 

  • Swider BW, Zimmermann RD (2010) Born to burnout: A metaanalytic path model of personality, job burnout, and work outcomes. J Vocat Behav 76(3):487–506

    Article  Google Scholar 

  • Tajfel H, Turner JC (1986) The social identity theory of intergroup behavior. In: Worchel S, Austin WG (eds) Psychology of Intergroup Relations. Nelson-Hall, Chicago, pp 7–24

    Google Scholar 

  • Toker S, Biron M (2012) Job burnout and depression: Unraveling their temporal relationship and considering the role of physical activity. J Appl Psychol 97(3):699–710

    Article  Google Scholar 

  • Turban DB (2001) Organizational attractiveness as an employer on college campuses: An examination of the applicant population. J Vocat Behav 58(2):293–312

    Article  Google Scholar 

  • Turban DB, Cable DM (2003) Firm Reputation and Applicant Pool Characteristics. J Organ Behav 24(6):733–751

    Article  Google Scholar 

  • Valcour M, Ollier-Malaterre A, Matz-Costa C, Pitt-Catsouphes M, Brown M (2011) Influences on employee perceptions of organizational work-life support: Signals and resources. J Vocat Behav 79(2):588–595

    Article  Google Scholar 

  • Wright TA, Hobfoll SE (2004) Commitment, psychological well-being and job performance: An examination of conservation of resources (COR) theory and job burnout. J Bus Manag 9(4):389–406

    Google Scholar 

  • Zhao X, Lynch JG, Chen JG (2010) Reconsidering Baron and Kenny: Myths and truths about mediation analysis. J Consumer Res 37(2):197–206

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Janina Merk.

Appendix

Appendix

Table 3 Construct Measures, Factor Loadings and Intraclass Correlations Coeffitients

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Merk, J., Büttgen, M. Perceptions of sustainable organizational support: mediating the effects of health supporting work environments on employer attractiveness. Managementforschung 26, 97–119 (2016). https://doi.org/10.1365/s41113-016-0002-3

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1365/s41113-016-0002-3

Keywords

Navigation