Choose your own Devices

Entwicklung und Design eines bedürfnisbasierten Konfigurators zur Auswahl der Hardwareausstattung von Wissensarbeitern

Choose your own Devices

Development and Design of a Need-based Hardwareconfigurator for Knowledge Workers

Zusammenfassung

Gegenwärtig ist die Gestaltung des digitalen Wissensarbeitsplatzes eine in Forschung und Praxis viel diskutierte Thematik. Neben Aspekten wie Kollaboration, Virtualisierung oder mobilen Arbeitsmodellen stellt die Frage nach einer nutzerorientierten Hardwareausstattung eine häufig angesprochene Facette innerhalb der Diskussion dar. Während sich einige Wissenschaftler und Praktiker für eine hohe Nutzerautonomie in Bezug auf die Auswahl von Hardware am Arbeitsplatz aussprechen, raten andere den Unternehmen die Steuerung über den Prozess der Hardwareauswahl aus Sicherheits- und Kontrollgründen nicht zu verlieren. Unternehmen finden sich dadurch in einem Zwiespalt wieder: Zum einem möchten sie ihren Mitarbeitern mehr Autonomie und Freiheit hinsichtlich der Auswahl von Hardware ermöglichen. Zum anderen ist ein Mindestmaß an Kontrolle von Seiten der Unternehmen aufgrund von Sicherheitsaspekten und Compliance unerlässlich. Unter Anwendung der Design Science Research Methode entwickeln wir im Rahmen des Projekts „MyWorkplace“ einen bedürfnisbasierten Hardwarekonfigurator mit dem Ziel, die Interessen von Mitarbeitern und Unternehmen in Bezug auf die Hardwareauswahl am Arbeitsplatz zu harmonisieren. Der wissenschaftliche Beitrag des Projekts lässt sich in das bisweilen sehr wenig beleuchtete Forschungsgebiet des „Choose your own Device“ eingliedern.

Abstract

The design of the digital workplace is currently discussed by various researchers and scholars. In addition to aspects like collaboration, virtualization or mobile working models, the provision of a user-oriented hardware equipment is a key feature and thus always part of vivid discussions. While some researchers and practitioners advocate user autonomy regarding the selection of the workplace hardware, others advice enterprises to keep governance in terms of hardware selection due to safety and control reasons. This is why companies face conflicts: On the one hand they want to allow their workers more independence and autonomy regarding the selection of hardware. On the other hand they want to keep a minimum of governance because of safety and compliance issues. In our ongoing research project called “MyWorkplace” we are following the Design Science Research Methodology in order to develop and design a need-based configurator prototype for the selection of knowledge worker’s workplace hardware. The configurator shall serve as a solution for the conflict described above and consider the interests of employees and employers. This work shall serve as a contribution for the until now rather unexplored research area of “Choose your own Device”.

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Correspondence to Sebastian Zrinscak.

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Zrinscak, S., Perl, A. & Robra-Bissantz, S. Choose your own Devices. HMD 54, 887–899 (2017). https://doi.org/10.1365/s40702-017-0369-3

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Schlüsselwörter

  • New Ways of Working
  • Digitaler Arbeitsplatz
  • Arbeitsplatz der Zukunft
  • Choose your own Devices
  • Bedürfnisbasierter Konfigurator
  • Hardwareauswahl am Arbeitsplatz

Keywords

  • New ways of working
  • Digital workplace
  • Future workplace
  • Choose your own devices
  • Need-based configurator
  • Hardware-selection