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Aufbau und Betrieb von Shared Service Centers – eine Versicherungsperspektive

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  1. Roland Berger Strategy Consultants/Efma: „Service and competence centers for insurers“, Studie 2011.

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Schmidt-Jochmann, C., Gröbner, M. Aufbau und Betrieb von Shared Service Centers – eine Versicherungsperspektive. Z Control Manag 56 (Suppl 3), 58–62 (2012). https://doi.org/10.1365/s12176-012-0644-7

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