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Töllner, A., Ulrich, J., Blut, M. et al. Interaktionskompetenz — Erfolgsfaktor im industriellen Vertrieb. Mark Rev St. Gallen 30, 74–87 (2013). https://doi.org/10.1365/s11621-013-0258-2
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DOI: https://doi.org/10.1365/s11621-013-0258-2