Skip to main content
SpringerLink
Log in

Patient Satisfaction: An Increasingly Important Measure of Quality

  • Editorial
  • Published:
Annals of Surgical Oncology Aims and scope Submit manuscript

This is a preview of subscription content, log in via an institution to check access.

Access this article

Log in via an institution

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

References

  1. Donabedian A. The Definition of Quality and Approaches to Its Assessment. Ann Arbor, MI: Health Administration Press, 1980

    Google Scholar 

  2. Walker MS, Ristvedt SL, Haughey BH. Patient care in multidisciplinary cancer clinics: does attention to psychosocial needs predict patient satisfaction? Psychooncology 2003; 12:291–300

    Article  PubMed  Google Scholar 

  3. Kavadas V, Barham CP, Finch-Jones MD, et al. Assessment of satisfaction with care after inpatient treatment for oesophageal and gastric cancer. Br J Surg 2004; 91:719–23.

    Article  PubMed  CAS  Google Scholar 

  4. Jackson JL, Chamberlin J, Kroenke K. Predictors of patient satisfaction. Soc Sci Med 2001; 52:609–20

    Article  PubMed  CAS  Google Scholar 

  5. Avery KNL, Metcalfe C, Nicklin J, et al. Satisfaction with care: an independent outcome measure in surgical oncology. Ann Surg Oncol (in press)

  6. Bredart A, et al. An international prospective study of the EORTC cancer in-patient satisfaction with care measure (EORTC IN-PATSAT32). Eur J Cancer 2005; 41:2120–31

    Article  PubMed  CAS  Google Scholar 

  7. Potter SJ, McKinlay JB. From a relationship to encounter: an examination of longitudinal and lateral dimensions in the doctor-patient relationship. Soc Sci Med 2005; 61:465–79

    Article  PubMed  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. UCLA Center for Surgical Outcomes and Quality, West Los Angeles VA Medical Center, and the UCLA-Jonsson Comprehensive Cancer Center, University of California at Los Angeles, 8-684 Factor Building, Box 951781, Los Angeles, California, 90095

    James S. Tomlinson MD & Clifford Y. Ko MD, MS, MSHS

Authors
  1. James S. Tomlinson MD
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Clifford Y. Ko MD, MS, MSHS
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Clifford Y. Ko MD, MS, MSHS.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Tomlinson, J.S., Ko, C.Y. Patient Satisfaction: An Increasingly Important Measure of Quality. Ann Surg Oncol 13, 764–765 (2006). https://doi.org/10.1245/ASO.2006.01.904

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1245/ASO.2006.01.904

Keywords

Search

Navigation