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Regulation
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Regulated by AWBZ (General Law on Exceptional Medical Expenses)
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Regulated by Wmo (Wet maatschappelijke ondersteuning)
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Goal of AWBZ
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To provide necessary domestic help and enable older people to continue living independently in their own house
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The main goal of the new law was to provide help and support to ensure that everyone could participate in society [12]
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Who is responsible for service allocation
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Household help was obtained based upon a care allocation by the Centraal Indicatie Orgaan Zorg (CIZ). CIZ were under regional health centers
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It is also regulated by CIZ, but CIZ are now under regulation of local municipalities
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Services included
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Cleaning, cooking, washing but also personal care and support for emotional needs [12].
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Mostly cleaning
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Eligibility and entitlements
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Right to care: everyone who met the eligibility criteria was entitled to an amount of care
The entitlement to a number of hours of care was not based on normative requirements but rather reflected the client’s need for help [12]. The services were mostly used by older adults but also by younger people with chronic physical or physiological diseases.
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Right to compensation: The right to compensation gave the municipalities the freedom to develop their own policy regarding service provision [13]
This means that municipalities can develop tailor-made solutions for each individual depending on their individual circumstances. With Wmo household help is provided only to persons who have no other ways to organize help or support
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