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Analysis of the oral interface in the interactive servicing systems. II

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Abstract

A classification of the dialogue control algorithms at oral interaction of the client with the computer-aided servicing system was worked out. The most typical algorithms were described, analyzed, and compared in terms of duration using the formulas derived in the first part of the paper.

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References

  1. Potapova, R.K., Rechevoe upravlenie robotami, lingvistika i sovremennye avtomatizirovannye sistemy (Oral Control of Robots, Linguistics and Modern Computer-aided Systems), Moscow: Nauchnaya i Uchebnaya Literatura, 2005.

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  2. Bilik, R.V., Zhozhikashvili, V.A., Petukhova, N.V., and Farkhadov, M.P., Analysis of the Oral Interface in the Interactive Servicing Systems. I, Avtom. Telemekh., 2009, no. 2, pp. 80–90.

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  5. Bilik, R.V., Myasoedova, Z.P., Nesnova, N.N., and Shpanov, S.N., Electronic Payment Systems and Oral Technologies, Probl. Upravlen., 2006, no. 2, pp. 35–38.

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Original Russian Text © R.V. Bilik, V.A. Zhozhikashvili, N.V. Petukhova, M.P. Farkhadov, 2009, published in Avtomatika i Telemekhanika, 2009, No. 3, pp. 97–113.

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Bilik, R.V., Zhozhikashvili, V.A., Petukhova, N.V. et al. Analysis of the oral interface in the interactive servicing systems. II. Autom Remote Control 70, 434–448 (2009). https://doi.org/10.1134/S0005117909030096

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  • DOI: https://doi.org/10.1134/S0005117909030096

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