The threat management assessment and response model: A conceptual plan for threat management and training
Many organizations are implementing threat management approaches to identify and respond to potentially threatening behaviors, threats and acts of violence. Threat management teams bring together different types of expertise throughout a company to assess, investigate, respond to, monitor and mitigate situations. This article presents a conceptual model for threat management and tests the model using tabletop scenarios with a large multinational company’s threat management team training program. The tabletop training using the model assisted teams in assessing the incident to determine the risk level, identifying investigative steps, and using expertise and resources of the different team members. Pre-post tests indicated that the training significantly increased team member’s confidence in the threat management process.
Keywordsworkplace violence prevention conceptual approach
This work was funded by the National Institute for Occupational Safety and Health (R21 OH009492).
- American Society for Industrial Security/Society for Human Resource Management (ASIS/SHRM). (2011) Workplace Violence Prevention and Intervention. Alexandria, VA: ASIS/SHRM.Google Scholar
- Atack, L., Bull, E., Dryden, T., Maher, J. and Rocchi, M. (2012) An evaluation of learner perception of competency and satisfaction with tree models of an interdisciplinary survey capacity course. Journal of Allied Health 41(3): 106–112.Google Scholar
- Borum, R., Fein, R., Vossekuil, B. and Berglund, J. (1999) Threat assessment: Defining an approach to assessing risk for targeted violence. Mental Health Law & Policy Faculty Publications. Paper 146. http://scholarcommons.usf.edu/mhlp_facpub/146.
- Bureau of Labor Statistics. (2006) Survey of Workplace Violence Prevention. Washington DC: US Department of Labor. Report no. USDL 06-1860.Google Scholar
- Bureau of Labor Statistics. (2013) National Census of Fatal Occupational Injuries and Illnesses, 2012. Washington DC: US Department of Labor. Report number: USDL-13-1699.Google Scholar
- Drew, S. (2005) Reducing enterprise risk with effective threat management. Information Security Journal: A Global Perspective 13(6): 37–42.Google Scholar
- Department of Homeland Security. Office of Domestic Preparedness. Homeland Security Exercise and Evaluation Program. (October 2003). Volume II: Exercise Evaluation and Improvement. NCJ 202198. Washington, D.C. http://www.ojp.gov/odp/docs/HSEEPv2.pdf, accessed December 2007.
- Federal Emergency Management Agency. Emergency Management Institute. Department of Homeland Security. (March 2003). Simulation Exercise Design. Independent Study IS139. http://www.training.fema.gov/emiweb/IS/is139lst.asp, accessed 3 April 2015.
- Harrell, E. (2011) Workplace Violence, 1993–2009. Washington DC: U.S. Department of Justice, Bureau of Justice Statistics. Report no. NCJ 233231.Google Scholar
- Lyncheski, J.E. and Hardy, W.S. (2001) Workplace violence: Practical advice for a problem with dire legal consequences. Health Care Law Monograph, May: 17–25.Google Scholar
- Meloy, J.R. and Hoffmann, J. (eds.) (2013) International Handbook of Threat Assessment. Oxford: Oxford University Press, pp. 3–9.Google Scholar
- Peek-Asa, C., Casteel, C., Rugala, E., Romanoa, S. and Ramirez, M. (2013) Workplace violence investigations and activation of the threat management team in a multinational corporation. Journal of Occupational and Environmental Medicine 75(5): 870–876.Google Scholar
- Pinkerton Consulting and Investigations. (2002) Fortune 1000 Top Security Threats Survey. New York: Pinkerton Consulting and Investigations.Google Scholar
- Securitas. (2014) Top security threats and management issues facing corporate America, http://www.securitas.com/Global/United%20States/2012%20Top%20Security%20Threats.pdf, accessed 23 March 2014.
- University of Iowa Injury Prevention Research Center. (2001) Workplace Violence: Report to the Nation. Iowa City, IA: The University of Iowa. 17551/1-01.Google Scholar
- White, S. (2013) Workplace targeted violence. In: J.R. Meloy and J. Hoffmann (eds.) International Handbook of Threat Assessment. Oxford: Oxford University Press, pp. 83–107.Google Scholar
- Zapf, D., Escartin, J., Einarsen, S., Hoel, H. and Vartia, M. (2011) Empirical findings on prevalence and risk groups of bullying in the workplace. In: S. Einarsen, H. Hoel, D. Zapf and C.L. Cooper (eds.) Bullying and Harassment in the Workplace: Developments in Theory, Research and Practice. 2nd edn. Boca Raton, FL: CRC Press/Taylor & Francis Group, pp. 75–87.Google Scholar