Abstract
Although aging is a multidimensional process, studies of older consumer behavior traditionally have used age as a surrogate measure of this process. As a result, the emerged relationships between age and consumer behaviors are not well understood. This paper proposes a theoretically based alternative measure of age that derives from multiple dimensions of the aging process. It uses a large sample of older Malays to test and compare the power of this measure in predicting select consumer behaviors and compares the results to those of age and cognitive age that are commonly used to explain consumer behavior in later life. The results of the empirical study suggest that the new measure of age and aging may be a better predictor of certain types of consumer behavior of the elderly and possibly could supplement or even replace the existing measures such as cognitive age. Directions for further research are suggested with regard to improving and validating this measure.
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Appendix
Appendix
Cognitive age (indicated in age decades—20s, 30s, 40s, 50s, 60s, 70s, 80s, 90s)
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1
I feel as though I am in my ____.
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2
I look as though I am in my ____.
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3
I do most things as though I am in my ____.
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4
My interests are mostly of a person in his or her ____.
Old-age orientations (1 = strongly disagree, 4 = strongly agree)
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1
Nowadays, I find that I rely more on my spirituality and faith. (SP)
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2
I sometimes think about the mark I will leave on this world. (PS)
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3
I often wonder if my cherished possessions would be as important to my relatives as they are to me. (SC)
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4
I am concerned with my ability to take care of myself when I get older. (BP)
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5
I am more concerned about crime and fraud today than I was 10 years ago (PS)
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6
The thought of becoming a burden on others really bothers me. (SC)
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7
I sometimes think that the prime years of life may be behind me. (BP)
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8
I am concerned with the physical changes in my looks. (BP)
*Note: PS = psychological aging; SC = social aging; BP = biophysical aging, SP = spiritual aging
Volunteering (1 = never, 4 = very often)
Attending religious services (1 = never, 4 = very often)
Media usage (hours spent per week watching the following types of TV programming): news, sports events, movies, soap operas/drama shows, documentaries, comedy shows, action and adventure shows, other.
Brand loyalty (1 = strongly disagree, 5 = strongly agree)
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1
I will buy the same brand the next time I buy ____.
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2
I intend to keep purchasing the same brand.
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3
I am committed to the same brand.
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4
I would be willing to pay a higher price for the same brand over other brands.
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Mathur, A., Ong, F.S., Fatt, C.K. et al. Beyond cognitive age: developing a multitheoretical measure of age and its assessment. J Market Anal 5, 31–43 (2017). https://doi.org/10.1057/s41270-017-0011-9
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DOI: https://doi.org/10.1057/s41270-017-0011-9